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User rating: 3.40 16 votes and 13 reviews | Rate Theatre

Yorkdale Shopping Centre, 3401 Dufferin St., Toronto, ON M6A 2T9

416-787-2052 | View Map


3.40 / 5

User rating: 3.40

Based on 16 votes and 13 reviews



  • General Experience User rating: 3.1875
  • Concession User rating: 3.125
  • Cleanliness User rating: 3.5625
  • Theatre Presentation User rating: 3.6875
  • Customer Service User rating: 3.4375

 

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Theatre Reviews

Showing 1 to 10 of 13

Sound was off and sticky floor

May 01, 2023

I was expecting more from Yorkdale mall cineplex it felt like they never cleaned the theatre no way people spilled their drinks that much in one day. My shoes stuck to the ground for the sound I went to the ultra AVX to see Evil Dead and it was loud enough I go to movies all the time I know better the ac was shut off through the movie just find it got warm half way through because the you can feel when the ac was on

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Great for teens! Lots of unnecessary noise, talking and fake screams!

September 14, 2019

However, for serious movie goers who spend the ridiculous amount to attend a movie and even a more ridiculous amount on popcorn, pop etc., YOU MAY WANT TO GO ELSEWHERE!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Hot as Hell especially sitting in hard leather seats

August 07, 2019

Purchased 3 general admin tickets to lion king 8:30pm The AC was not turned on, it was pushing close to 78-81 as I was sticking to the uncomfortable leather seats. Would have been a great experience if the AC was on and set to a comfortable temperature of 76.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Hi-speed viewing horror

April 26, 2019

I watched Bohemian Rhapsody at this theatre and they speeded up the playback on this movie to get the customers out faster (and apparently to shove in more ads because there was about 40min worth of ads before watching the movie. Nobody thought about speeding up the ads, though) Sound was LOUD but poor quality, especially for a musical movie. I am not coming back to this theatre for a long time.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Love the popcorn and hot dogs!

October 19, 2018

Toilets are always clean. Very helpful, friendly and courteous staff. Excellent theatre!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Still no regular coke at outtakes?

May 23, 2017

Last time I was here they were out of regular coke, and more than a month later, still out of regular coke! No maintenance being done in this theatre. Tim Hortons didn't have espresso because their machine was not working!!

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Ran out of Coke

May 05, 2017

The concession ran out of regular coke, and I was required to choose another drink. Also, the automated ticketing booth did not work well, and they have all been in disrepair for many months! Poor maintenance is aggravating.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

why I prefer to wait till it come on netflex

February 26, 2016

the popcorn are great but it seem to have gotten a lot small then I remember. not a good value for the money i spend. so are the drinks yeks just spend my whole entire month pay check to take the kids to the movie, I'll probably gonna have to get a second mortgage to take the kids out again, i think i'll wait till it show on netflex

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Huge Screen

January 21, 2016

I enjoy the concierge at Yorkdale Cinemas.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Poor Customer Service

April 21, 2015

Stood in line up for over 20 minutes, which made us late for the movie. HUGE lineups and only 2 cashiers! They have 5 places available for cashiers...Why would they only use 2 of them when there was this many people waiting in line???

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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