Thank you for rating this theatre!

User rating: 2.41 107 votes and 94 reviews | Rate Theatre

1100 Pembroke E., Pembroke, ON K8A 6Y7

613-735-8318 | View Map


2.41 / 5

User rating: 2.41

Based on 107 votes and 94 reviews



  • General Experience User rating: 2.53271028037383
  • Concession User rating: 2.19191919191919
  • Cleanliness User rating: 2.44117647058824
  • Theatre Presentation User rating: 2.2970297029703
  • Customer Service User rating: 2.6

 

Please rate this theatre

  • General Experience *

  • Concession

  • Cleanliness

  • Theatre Presentation

  • Customer Service


Type the code:




Theatre Reviews

Showing 81 to 90 of 94

Best popcorn!

June 02, 2014

I am a frequent movie goer at this theatre. I don't understand some of these reviews. Was someone bored and just trying to post negative comments? Seems like it. I have never had a problem with any of the staff, including the woman who has been mentioned in some of these reviews. She has always been friendly when I've been there. And I like the fact that she doesn't take any crap from the kids who are there to ruin other people's movie experience. If you want to talk during the movie, check your cell phone, throw things, etc, then just stay home. Don't ruin it for everyone else. Their popcorn is the best. And while the concession prices might seem high, they are in line with a smaller theatre. I also go to the theatre in Kanata and I pay more at their concession, although they offer a free refill. But their popcorn doesn't compare. The seating has been upgraded in most of the theatres, as well as the carpeting. I don't feel this is a rundown theatre and will happily support them for years to come.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Mediocre at best

June 02, 2014

This theatre is small, expensive considering the overall experience and is the only show in town, unfortunately. At least the concession stand is not as horribly overpriced as the big theatres. Seating leaves a lot to be desired.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Awesome service!

May 29, 2014

I've been going to this cinema for over 15 years. It's the only theatre in town, and it is a little outdated, but overall it's a perfectly great place to go. The staff are not rude, the place is not unclean (unless little punks make a mess), and the canteen prices are typical for a small "city". Most of these comments are from ignorant spoiled brats who are all probably friends, trying to give a crap review. Grow up people.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great Popcorn and fair concession prices

May 10, 2014

I read some of the reviews already given and I think many ignorant customers do not realize that they are just as unfriendly and rude as the staff serving them. I have personally witnessed several of these rude customers and they know who they are. Do not expect someone to be cheerful to you if you are rude and very unkind to them. This cinema is run as well as any of its size in other similar size towns I have visited in Ontario. I think the very low class people that wrote the previous reviews need to look at themselves before being so critical of this business

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 0

Poor customer service and over priced

April 21, 2014

terrible theatre very bad customer service very dirty

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

garbage

April 10, 2014

Worst theatre I have ever been at, the only good thing is its convenient and that's a stretch.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

This place sucks!!

April 10, 2014

This place is run by an angry asian woman who doesnt know the meaning of customer service. The prices are crap and more expensive than a real theater. The food prices arent worth paying comsidering the crap quality of the food. A small bottle of water is more expensive there than it is in Africa! The theaters are small, unclean and poor quality. I feel like I need a tetanus shot just walking into the place. The chairs are disgusting and look like they are left over from a North Korean run down theatre. The power goes out all the time and you cant pay for anything with debit because they are too damn cheap to get a debit machine. Please people for the love of God do not waste your time or money on this dive.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

outdated/overpriced

April 04, 2014

Only theatre in town, food is very expensive and of poor quality. ticket prices are more expensive then AMC in Kanata. Theatre itself is old, small screens, overly loud sound and uncomfortable seating.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

It is what it is

March 24, 2014

Again, only place in town like most have reviewed. I grew up here and the ticket lady always seems to have woken up on the wrong side of the bed. The food/ticket prices are unreasonable, I'm paying high prices for low quality presentations (uncomfortable seating, old screens, choppy sound) at 10.25 a person I might add is more expensive than amc in kanata?! There were two specific incidents which I remember well for bad service 1. They left the radio playing An entire movie despite the fact I personally (and other customers) complained it wasn't off during the movie, the assured us it was off? I have good hearing and could here some hippy music blaring with the movie sound effects. 2. They sold me caramel pop corn that was expired and happened to be mouldy which I couldn't see in the dark theatre so ended up having to taste it, Let's just say I now pre shop for snacks if there's a good movie playing and don't feel like driving an hour or more.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

sound

March 01, 2014

Omg. The operators of this cinema must think everyone is deaf. The volume is way too loud.You need to wear earplugs to enjoy the movi

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0
Change Location
* required!
* required!
Type the code: