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User rating: 3.17 61 votes and 55 reviews | Rate Theatre

404 Duncan St., Duncan, BC V9L 3X3

250-748-0678 | View Map


3.17 / 5

User rating: 3.17

Based on 61 votes and 55 reviews



  • General Experience User rating: 3.22950819672131
  • Concession User rating: 3.18333333333333
  • Cleanliness User rating: 3.29508196721311
  • Theatre Presentation User rating: 2.9672131147541
  • Customer Service User rating: 3.19672131147541

 

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  • Concession

  • Cleanliness

  • Theatre Presentation

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Theatre Reviews

Showing 31 to 40 of 55

What a great improvement!!

September 22, 2015

Well done. I can't be more pleased with the new owners efforts ! Upgrades are numerous and long overdue .They have made a night out at the movies fun again.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Needs to be fixed

July 23, 2015

It needs a better concession. The movies need to be changed more often.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Better ...

July 16, 2015

Don't care for waiting to buy a ticket in the popcorn line But it's a 100% better than before

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Alright

June 29, 2015

I dont mind this theatre but the fact that it rarely plays movies that are for Young adults not just kids and teens so that gets kinda annoying.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Great job !

April 06, 2015

Love what has been done to the theater. It's so nice not having to go all the way to Nanaimo with my grandkids for a movie night. Thank you for not closing it down and making it a wonderful time for everyone. You will always get the complainers no matter how much work you have done on this place. One more thing my Mother-in-law came with me and the grandkids to see Cinderella and she also loved the place.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Pros and cons

March 16, 2015

Like the new screen, 3D availability and digital picture clarity. Chairs look good and were comfortable. BUT that was after waiting in line for over 1/2 hour while EVERYONE was funneled through one till at the concession. The till is still there inside the door for tickets only, why not use it? Many people were going inside while member of party stood in line, theoretically to pay for all.. The same 3 staff could have manned the ticket sales and concessions on both sides of the counter. One of the units that dispenses overpriced toys was almost tipped over by a very little fellow whose prize had stuck in the tube. Hope there is enough profit in those units to cover extra liability insurance.

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Good Theatre not so good Concession.

February 05, 2015

Good Cinema's but after getting free refills and getting fresh popcorn before it does seem like a downgrade in that aspect.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Need free refill on pop please and popcorn!

January 27, 2015

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

change your fountain pop or keep it clean at least my son gets sick of the pop here

January 05, 2015

It's not all that the concession they changed it for combo 1 don't get the 2nd refill free then it was a 1$ now its 2$ omfg lame the popcorn isn't as good as it used to be not as fresh either what a change not sure if it's for the better. Block off the one set of washrooms with stupid candy machines really? Lame, do those even make money? Wonder if it will get any better or worse for the small town theatre and the new owner?

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Much improved

January 02, 2015

We were pleased with our experience at this theatre, as we had heard it was not good. But the new owner has made a lot of changes, according to family members. There are now cup holders, the seats are fairly comfortable, and the popcorn was tasty.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4
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