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User rating: 3.13 34 votes and 28 reviews | Rate Theatre

3122 Mt. Lehman Rd., Unit J200, Abbotsford, BC V4X 2K9

604-504-9701 | View Map


3.13 / 5

User rating: 3.13

Based on 34 votes and 28 reviews



  • General Experience User rating: 3.05882352941176
  • Concession User rating: 2.79310344827586
  • Cleanliness User rating: 3.29032258064516
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 3.03030303030303

 

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  • Concession

  • Cleanliness

  • Theatre Presentation

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Theatre Reviews

Showing 21 to 28 of 28

SSOOOOOOPER EXPENSIVE CONCESSION

November 13, 2014

To buy a drink and popcorn will cost you $22. Good theatre, but don't buy food from the concession.

  • General Experience User rating: 5
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

November 04, 2014

I waited the entire length of the movie, in the VIP section, waiting waiting waiting for my dinner (poutine) to arrive. I had already paid for it, watched my husband eat his - and nothing. Didn't want to leave the theatre and miss the movie too! Manager said "oh sorry "

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Great experience

July 11, 2014

Comfy seats. Lots of extra butter in popcorn for no extra charge. Clean..

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Very bad customer Service

May 22, 2014

At popcorn stand (poptopia) for several minutes. Several employees passed by without bothering to offer service. We arrived early at 3:30 for a VIP show and the guy there closed door on us and told us to come back In five minutes. Very rude with a long face, we waited outside for more than 10 minutes finally the employee opened the door and stood there instead of saying now we are open. Very bad customer service, you do realize thanks to us your earn money right?

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Awful experiece

May 17, 2014

Terrible service, good movies are only in 3d which means $4 extra for tickets. Overall felt like i was being gouged for every penny.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst ever

February 18, 2014

I booked a birthday party with them I never got call back on times or anything to hand out invites to the party. I will never ever go there for a party

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Best theater foood ever !!!

December 17, 2013

loved everything except i just felt that the concession was understaffed in the VIP area i thought that both tills should of been serving especially when there is a long line ... it bothed me when i was there nearly 10 mins early and wasnt getting service in the theater room and ended up missing the beginning of the movie "hunger games" waiting in line for pop/popcorn combo

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

October 21, 2013

great service and great staff very friendy staff

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5
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