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User rating: 3.84 22 votes and 17 reviews | Rate Theatre

5095 Yonge St., 3rd Floor, Toronto, ON M2N 6Z4

416-847-0218 | View Map


3.84 / 5

User rating: 3.84

Based on 22 votes and 17 reviews



  • General Experience User rating: 4
  • Concession User rating: 3.66666666666667
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3.66666666666667
  • Customer Service User rating: 3.88235294117647

 

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Theatre Reviews

Showing 11 to 17 of 17

November 05, 2014

Friendly staff.

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 4

November 05, 2014

Nice theatre.

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 4

I miss Tribute magazine

June 28, 2013

I hate Cineplex. I hate that they're taking over every theatre across Canada. And I hate their magazine. When it was Empire, I could get Tribute magazine, now that it's Cineplex, I can't get it and I hate Cineplex, it's full of stupid ads and the content sucks.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

dull projectors

February 16, 2018

I live near so I come for convenience. I've seen several movies here over the last year and am continually disappointed by the dim/dark projection settings. Obviously the management has decided to lower the lumens settings by about 20% to extend the life of the expensive projector bulbs, sadly at the expense of the customer. I think I'm done with Empress walk unless this practice is reversed. The average customer probably unconsciously knows there is something not quite right, and will eventually stop coming to Empress Walk as well.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

January 01, 2014

I hate this theatre. Parking is terrible. Its too bad they took away the movies at the Sheppard Centre. I will avoid this theatre at all costs. And, they don't have timeplay!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Extra-Service comes loyalty

September 17, 2013

POSITIVE: location, maybe parking NEGATIVE: Hotdogs are not ready!! Tuesday is my movie night out and 5x already on an evening shows when I ordered a combo nacho & hotdog, staff always tells me "hotdogs are not ready"- not once five times, so I asked if they can deliver and YES they can but the wait is so long, the movie already started 20 mins ago and the hotdogs are not delivered yet. Its a double frustration in quality of service. I even ended pick-up the hotdogs twice and missing the movie. Also, this theater dont hold tickets anymore, you know sometimes when your friend is late and ypu need to save a seat, this theater & cineplex at sheppard always have the service of holding tickets for the late comers, this time that service is gone. Need some push to bring back quality service & emphatizing with movie-lovers!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Best popcorn in Toronto

October 29, 2015

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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