Thank you for rating this theatre!

User rating: 3.28 49 votes and 29 reviews | Rate Theatre

#20090-91A Ave., Langley, BC V1M 3Y9

604-513-8747 | View Map


3.28 / 5

User rating: 3.28

Based on 49 votes and 29 reviews



  • General Experience User rating: 3.18367346938776
  • Concession User rating: 3.08510638297872
  • Cleanliness User rating: 3.29166666666667
  • Theatre Presentation User rating: 3.41666666666667
  • Customer Service User rating: 3.4375

 

Please rate this theatre

  • General Experience *

  • Concession

  • Cleanliness

  • Theatre Presentation

  • Customer Service


Type the code:




Theatre Reviews

Showing 21 to 29 of 29

IMAX Seating Awful!

October 02, 2019

Went to the Langley IMAX on 28 September. Seating was so bad that I will never go to that IMAX ever again! It's worse than economy class on a budget airline. 1) The seats automatically recline, unless you sit on the front edge of the seat. The people in front of us leaned back and smacked in to my knees. After constant discraction through the movie, and me bumping their seat when I moved, I finally told the person in fron tof me that I couldn't move back any more (so their seat wouldn't hit me). They kindly chose not to lean back so far after that. After the movie, they said that they had no leg room because of the short wall in front of them. 2) The seats are narrower than a normal cinema seat. If you don't put your arms on the armrests, then your arms are pinned to your sides between them. If everybody uses the armrests, then like an airplane, you have to choose one to use so your neighbour can use the other one. Can't believe we paid extra for such crap!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Worst movie experience ever

August 27, 2018

Lineup to buy tickets was ridiculous but nothing compared to the concession, 29 minutes in line ( missed the first 10 minutes of the movie) . Filthy under-staffed concession area. Almost $18.00 to buy two bags of popcorn that barely resembled popcorn, it was a greasy mess of bits and shards........observed two managers behind the counter looking completely disengaged walking around aimlessly whilst the overwhelmed staff did the best they could....... average ticket time to serve a customer was 4 plus minutes slowed down by debit machines and “scene cards”...... garbage everywhere and overflowing garbage cans everywhere. Really disappointing to see the total disregard for the customer experience. Will never go back

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Dirty

October 14, 2019

Dirty theatre. I would be embarrassed to work here. Toilet seat stained yellow, counters dirty, seats also dirty and uncomfortable

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Terrible

May 19, 2017

Bad seats, bad service, not clean, bad concession, annoying people/kids that ruined tons of movies for me like 22 Jump Street and King Arthur. Last time I go to this theater. It's a joke that this theater has 4 stars.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

0 stars if that was possible

July 19, 2023

Went there tonight to see IMF Dead R Spent $90 and traded like shit at the food concession. Bought 2 combo meals and did not get my wife's fries. Made me wait for a new order all the while my food was getting cold and this girl served other people fries that ordered after me. I was livid with being disrespected. She should have been fired for such behavior as she didn't care in the least.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Terrible Experience

March 13, 2017

I recently went to Cineplex in Langley to watch John Wick 2. There was a gaggle of 12 year old boys in the row behind my partner, friend and I. They were obnoxious right from the beginning. I wanted to get up to get management but hated that I would have missed some of the movie to complain. Instead I was forced to endure their inappropriate, disrespectful behaviour the whole movie. They must not have been checking IDs as these boys were unaccompanied. On top of that, a couple that were clearing annoyed by the boys' loud, rambunctious behaviour got up and moved in front of me. That would be fine if they could have stayed off their phones for more than 10 minutes. I had to actually ask them to please keep off their phone. I swear, that experience alone has made me realize I never want to go to a movie theater again!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Horrible

June 30, 2014

The power went out, the movie was horrible. the service was horrible. I would never recommend attending colossus in langley

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Don't go here.

March 03, 2016

Terrible.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Wont't go back to Langley cineplex

April 21, 2017

Had a couple of Costco passes to go see some movies. Waited in line for 20 minutes as only 2 booths open and a huge lineup. Got to the counter and gave them the Costco passes as my son and I wanted to see The Fate of the Furious and my wife another show. They wouldn't let us go to a different movie. I asked if my wife could use my sons child night out and my son and I the movie night out. I was told they would not let my wife pass with the child pass. I spoke to a manager and he said no it's on the fine print. I explained my son was with me as we had to use the 2 general admissions as it had to be the same movie and wondered my my wife could' use the other pass. We were told too bad. I have never had this problem at another Cineplex theatre - only Langley. That will be the last time we ever go back to Langley. Better off going to Landmark. Better seats, more comfortable and no hassles.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
Change Location
* required!
* required!
Type the code: