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User rating: 3.68 13 votes and 12 reviews | Rate Theatre

612 E. River Rd., New Glasgow, NS B2H 3S2

902-928-0550 | View Map


3.68 / 5

User rating: 3.68

Based on 13 votes and 12 reviews



  • General Experience User rating: 3.30769230769231
  • Concession User rating: 3.25
  • Cleanliness User rating: 3.91666666666667
  • Theatre Presentation User rating: 4.16666666666667
  • Customer Service User rating: 3.75

 

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Theatre Reviews

Showing 1 to 10 of 12

False impression!

April 09, 2023

Took both my kids to see the new Mario movie running just on time ordered two kids packs, plastic Mario cup and Mario key chain included in this purchase! WRONG after getting seated my kids ask about the stuff in the picture that we did not get. After questioning about it I was sadly informed they had no cups or key chains🥴🤬 I paid full price for what I thought I was purchasing and yet had nothing with Mario even on it . Wtf

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Von is a problem

September 09, 2022

When I went she made homophobic comments to other staff members as well as customers. Honestly I don’t understand how she is still working there. She has been there since I was a kid. So clearly no one cares if she does anything wrong.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Excellent place to see movies!

June 03, 2022

Great group of hard workers! Nice to see things picking back up from covid.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Mixed reviews

January 18, 2019

The staff is extremely pleasant and helpful. Movie selection doesn't appear to change much week after week. One new release is available each week but often we need to wait a few weeks to see a "blockbuster" come to the theater.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Popcorn

September 18, 2017

I have been going to this theatre for years...& over the past year the popcorn & seasoning has been terrible...what is going on.

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Ugh

April 27, 2017

IT BAFFLES ME! You have one of the best releases of this year Lost City of Z and you don't even attempt to bring it to NG. Not only that but your theatre picks Unforgettable (Is that the name? who cares its trash anyway) over Pheonix Forgotten, and previously mentioned, Lost City of Z. This is just this month. You do it every month. A person like myself hates traveling to Truro or Halifax to see a MOVIE THAT SHOULD BE OUT HERE NOT THIS BABY BOSS TRASH. You make money by getting good movies. No wonder this theater is withering away to nothing. I don't know who picks your movies...

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Rotten Experience

August 08, 2016

I had a really bad experience @ the New Glasgow center. I went to see Alice In Wonderland. The internet went down, standing in a line up for approximately 20 mins to find this out. There was no notifications made to the patrons. I then had to use the ATM provided which cost me another on top of the price a 3.00$ charge which intern I would acquire an additional 3.00$ from my personal bank. Only of course to wait another 20 mins in the lineup. Not a very happy patron!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Great theatre, but poor movie choices

December 29, 2015

The theatre itself is great. But the movie choices are lacking. It seems to always be the same teeny type movies playing with no choices for anyone interested in really great movies. For example recently, "Secret in their Eyes", "Concussion", and many other movies do not play at this theatre; it seems to be the same old junk playing and definitely not ones that many intellectuals would enjoy watching, or when they finally do come I have already trekked up to Dartmouth Crossing to see.

  • General Experience User rating: 2
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

You can't ask for better

December 28, 2015

Love everything about it

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

You can't ask for much more

January 31, 2015

I've been frequenting this theater for over 20 years under it's different names and management and I have to say, it's only become better and better. The theaters are of a pleasant size, the seats are plenty large. They could be a little more comfortable, but you aren't uncomfortable after a two hour movie either, so they're just fine. Staff seems professional enough and the facilities are clean. I like to sit in the back rows, so in contrast to one of the other reviews I always find it warm, but never uncomfortable. No fault of the cinema. I don't like the fact that you have to wait for people to purchase concessions just to get tickets, but I suppose there are other methods like the kiosks. All in all, I am always satisfied with my experience!

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3
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