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User rating: 2.39 23 votes and 21 reviews | Rate Theatre

700-1320 West Trans Canada Highway, Kamloops, BC V1S 1J2

250-377-8401 | View Map


2.39 / 5

User rating: 2.39

Based on 23 votes and 21 reviews



  • General Experience User rating: 2.56521739130435
  • Concession User rating: 2.43478260869565
  • Cleanliness User rating: 2.08695652173913
  • Theatre Presentation User rating: 2.40909090909091
  • Customer Service User rating: 2.47826086956522

 

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  • Concession

  • Cleanliness

  • Theatre Presentation

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Theatre Reviews

Showing 1 to 10 of 21

Clean, friendly with remodelled Theatres

December 26, 2016

Always been a great movie experience at Aberdeen Cineplex

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Incredible service

December 22, 2022

Arrived at the theatre and was unable to find purchased tickets that had been sent to my email. Also no record of the purchase in my cineplex account. Theatre manager ( young dark haired woman) approached and asked to help .I was busy with 4 kids so I kind an f pushed her off and bought new tickets. She actually came into the theatre, found me, took my name and 30 minutes later I got notice of a refund to my visa . Outstanding service. Make sure you hang onto this manager Cineplex.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Nice theatre

December 14, 2016

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

good snacks but too much candy

February 13, 2015

why did they close the rest rooms downstairs?? wouldn't it be better to get the young staff to go up and let the older clients use the downstairs restrooms.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Great staff disposition, friendliness, was helpful

January 15, 2016

Staff was helpful, friendly. There was a lot of people. There was three of us that came to see a movie which was sold out. The staff had made a good suggestion and recommendation to come and purchase tickets after the show we decided to see. The explain further, to see the movie we wanted to see was sold out, to purchase tickets ahead of time to assure we had tickets. This, we purchased tickets and are ready to go and see the first movie of our choice.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Not too bad.

January 25, 2014

The movies are great and the theatre is a good size. The lines are usually just too long, and the bathroom always has used toilet paper and paper towel all over the floor.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Meh...........

February 05, 2014

I agree with other reviewers...this theatre does not seem to run efficiently, the bathrooms are usually less than desirable, and on two occasions when I needed some managerial intervention, I was told 'sorry'. In both cases Cineplex headquarters dealt with my issue quickly and professionally. I guess this is what happens when you're the only major theatre in time. We need some competition here...

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

big theatre - little personality

August 21, 2013

bathrooms are usually disgusting. lines would take forever. seats are comfortable. no real personality. good pop corn.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Terrible design and layout

January 04, 2016

You enter into the main concession area and are immediately fighting your way through a sea of people lined up to buy tickets and food. The concession line up's are horrifically slow even at the best of times and more often than not people are budging in all over the place. The theatres themselves are not comfortable at all and space is cramped and the seats are crammed in for maximum monetary value and not guest comfort at all. The stereo is often to loud and it actually wrecks a lot of the experience as the sound is out to lunch. This theatre was a horrifically designed mess and should have been twice the size for the entry way and a much better layout so people don't feel like they are being herded into a cage at the zoo.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Pros & Cons

January 31, 2015

Cons: Washrooms are always filthy. Long, slow lines at concession. Apathetic staff. Too many children's movies and not enough grownup movies playing. Some rooms have too much air conditioning, while others have none at all and smell strongly of urine. Pros: Large screens. Somewhat comfortable seats.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
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