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User rating: 4.01 7 votes and 7 reviews | Rate Theatre

626 Gardiners Road, Kingston, ON K7M 3X9

613-634-0152 | View Map


4.01 / 5

User rating: 4.01

 



  • General Experience User rating: 3.85714285714286
  • Concession User rating: 3
  • Cleanliness User rating: 4.4
  • Theatre Presentation User rating: 4.4
  • Customer Service User rating: 4.4

 

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Theatre Reviews

Showing 1 to 7 of 7

Amazing Experience

May 07, 2015

We recently visited your Theatre to see the Avengers Age of Ultron movie and had the most incredible time. It was clean and everyone was so helpful and friendly. We will definitely be going there from now on.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great Movie Experience

May 01, 2014

Great place to see a movie

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

AVX is awesome

January 08, 2015

Also love the midnight showings at 10:30PM!

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Over salted popcorn and yucky pop

June 28, 2022

  • General Experience User rating: 5
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Worst theatre in Ontario

May 31, 2015

Electronic ticket machines (for picking up tickets or buying tickets) don't work half the time and you end up having to stand in long slow moving lines. Theatre has a dated theme from at least 5 years ago (mainly machines), slow staff, food isn't fresh to name the main issues. The other problems include people in the theatres who either talk during the movie or use their phone (more than any other theatre I've ever been to) and the staff doesn't do much if anything when it's brought to their attention. This place is a disgrace to the Cineplex brand. Somebody from corporate please look into this.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

LOUSY!!!!

March 22, 2017

I am very irritated!!! I was watching for the movie "The Shack" after seeing it's poster displayed at your theatre, under "coming soon." A few days later, I checked the poster again and saw it had been removed. There was no indication as to why it was removed. I called and spoke to somebody, who told me that "they could neither confirm or deny whether it would be at your theatre. These decisions are made by head office. The poster doesn't imply that it would be shown at this theatre." What is the use of having a poster? I later learned that it is being shown at Landmark theatres......only today and tomorrow! I think you can do way better than this in terms of complete info... I am right now feeling I dont ever want to go to your movie house again!

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

My movie was sold out

January 28, 2018

After driving from Gananoque to watch a show with my daughter I was so disapointed to learn that the show was sold out for the two thirty showing of "Forever My Girl". I was hoping for a relaxing afternoon to enjoy a movie I had waited a week to go and see. I had bought a coupon to use from Costco. I don't know how to use and have all the new apps on my phone or tablet to but tickets in advance. To find out the show was sold out this really spoiled my day.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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