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User rating: 3.28 49 votes and 29 reviews | Rate Theatre

#20090-91A Ave., Langley, BC V1M 3Y9

604-513-8747 | View Map


3.28 / 5

User rating: 3.28

Based on 49 votes and 29 reviews



  • General Experience User rating: 3.18367346938776
  • Concession User rating: 3.08510638297872
  • Cleanliness User rating: 3.29166666666667
  • Theatre Presentation User rating: 3.41666666666667
  • Customer Service User rating: 3.4375

 

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Theatre Reviews

Showing 1 to 10 of 29

There’s a mouse in the house

November 27, 2023

We frequently see movies at this theatre. But the last time we were there a mouse ran down the steps in front of us. The theatre is dirty and old. It needs an update, new reclining chairs and an exterminator.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Going downhill fast

October 27, 2023

This theatre just keeps on getting worse all the time. Tonight I got my usual and was surprised to see they changed the hotdogs for something resembling a hot dog. Tasted off. Next the nachos were changed for some this tastes crud. Then theatre 18 was freezing. Thanks a lot. I will be avoiding this place in the future. And I'm a avid theatre goer. You loose us you loose period

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

wrong management

October 16, 2023

The line up for buying food was huge although there was four staff selling at the same time. The problem was the pick up line. Only one staff was making the food that so many people were buying. Although I was there 20 minutes early, I missed 10 minutes of the movie. When I asked the reason, the staff was not responsive. I am not going there again.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

0 stars if that was possible

July 19, 2023

Went there tonight to see IMF Dead R Spent $90 and traded like shit at the food concession. Bought 2 combo meals and did not get my wife's fries. Made me wait for a new order all the while my food was getting cold and this girl served other people fries that ordered after me. I was livid with being disrespected. She should have been fired for such behavior as she didn't care in the least.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Open the doors

April 10, 2023

Showed up with 10 kids to see mario and all the GD doors were locked. If you inconvenience your customers they won't come again. We struggled to walk al 10 kids around the cneplex until we found 1 open door and 30 people trying to get in. This is bullshit open the doors so we can get in. No excuse

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Dirty

October 14, 2019

Dirty theatre. I would be embarrassed to work here. Toilet seat stained yellow, counters dirty, seats also dirty and uncomfortable

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

IMAX Seating Awful!

October 02, 2019

Went to the Langley IMAX on 28 September. Seating was so bad that I will never go to that IMAX ever again! It's worse than economy class on a budget airline. 1) The seats automatically recline, unless you sit on the front edge of the seat. The people in front of us leaned back and smacked in to my knees. After constant discraction through the movie, and me bumping their seat when I moved, I finally told the person in fron tof me that I couldn't move back any more (so their seat wouldn't hit me). They kindly chose not to lean back so far after that. After the movie, they said that they had no leg room because of the short wall in front of them. 2) The seats are narrower than a normal cinema seat. If you don't put your arms on the armrests, then your arms are pinned to your sides between them. If everybody uses the armrests, then like an airplane, you have to choose one to use so your neighbour can use the other one. Can't believe we paid extra for such crap!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Smells like pee

May 18, 2019

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

I hope you like rats

April 09, 2019

This theatre has them they don't seem deterred by lots of peple and management doesn't seem willing to deal with situation. Rats are very dangerous to health .

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Always dirty

October 12, 2018

Always dirty

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4
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