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User rating: 2.77 22 votes and 19 reviews | Rate Theatre

6 Mountain Rd., Collingwood, ON L9Y 4S8

705-443-8478 | View Map


2.77 / 5

User rating: 2.77

Based on 22 votes and 19 reviews



  • General Experience User rating: 2.68181818181818
  • Concession User rating: 2.55
  • Cleanliness User rating: 3.14285714285714
  • Theatre Presentation User rating: 2.66666666666667
  • Customer Service User rating: 2.80952380952381

 

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Theatre Reviews

Showing 1 to 10 of 19

Great!

July 13, 2023

The Sound of Freedom ~ The most important film of our time. Thank you!. Our first time and we would definitely go back. *****

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Collingwood deserves better

September 15, 2022

It's tough to feel excited about coming back. Had a complaint about a group of kids talking in the film (it wasn't a family film) and annoyingly using their phones. Asked them politely to stop and they laughed, stopped for a few minutes and started again. The stone faced employees at the concession stand said speak to the manager but didn't go to fetch him. I didn't want to miss the rest of the film so I went back. At the end of the film I spoke to the manager who told me that I should have said something during the movie and he was sorry, with the same stone face as the rest of the staff (he must personally train each member). Nice to see that the left hand doesn't have a f'n clue what the right hand is doing at Collingwood Galaxy. From indifferent staff to possibly the poorest selection of stale titles not to mention the constantly rising prices of tickets and refreshments, I may have seen my last movie in a theater, definitely the last at this graveyard.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

its great!

August 03, 2020

movie quality is amazing, sound is too and the experience is just like going to a theatre!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Not enough of a variety.

May 07, 2019

There are far too many children based flicks. How about showing some movies for the adults more often.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Bad Management

April 12, 2019

Theaters are unsupervised. Picture was blurred tried to tell someone but was laughed at staff was too busy gossiping and laughing at customers. Manager was rude. Told it was too late to fix movie it started

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Kids drinking in bathroom, throwing drinks at each other

April 12, 2019

Kids was drinking in bathroom. Throwing drinks at each other . Told manager he was rude and condescending

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Trash overflowing

April 12, 2019

No one picked up from early show hard to find a seat trash everywhere

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Poor movie selection!

December 18, 2018

Too many kid focused movies. They need to bring more top adult films to the theatre. It is crazy that you can't see popular top rated films at this theatre. If we are lucky a few of the Oscar nominated films will come in January ...but even that isn't guaranteed! No wonder Collingwood has one of the largest private film clubs in the country ...it is impossible to see high quality films in the regular theatre. They need to better understand the market and bring in relevant movies!!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

The worse cinema!

December 18, 2018

This cinema never rotates movies....some playing for over two months. It is often impossible to find something you want to see. It is the holiday season....where are the new movies for families or anybody for that matter to go to. It is no wonder why the private Collingwood film club is the largest in Ontario....we probably have the worst public cinema in Ontario.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

huge lineups

November 10, 2017

Why doesn't the concession line have a first available attendant line up system like the ticket line? You get the wrong line and the wait could be so long you miss the start of the show

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3
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