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User rating: 3.39 6 votes and 6 reviews | Rate Theatre

485 Woodlawn Rd. W, Guelph, ON N1K 1E9

519-763-9188 | View Map


3.39 / 5

User rating: 3.39

 



  • General Experience User rating: 3.33333333333333
  • Concession User rating: 3
  • Cleanliness User rating: 3.16666666666667
  • Theatre Presentation User rating: 3.66666666666667
  • Customer Service User rating: 3.8

 

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Theatre Reviews

Showing 1 to 6 of 6

Guelph

November 10, 2019

I really enjoy this theatre, I feel quite at home there and like the employees..i go to movies a few times a month and always have a good experience..I had a bit of an issue recently and spoke with the manager and he was gracious and helpful..

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Seats need replaced ASAP. I will never go back to Woodlawn theatre until seats are replaced

October 31, 2019

I refuse to go to Woodlawn Galaxy theatre until the seats are replaced, the seats are old and uncomfortable, please replace them seats similar to Pergola commons theatre, it stinks that i can not see movies at woodlawn location and i miss a lot of movies

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Best customer service

July 04, 2017

Nice comfortable setting. Excellent customer service from manager. I like the seating, pizzas n popcorn and the variety of shows. Most of all, if you have a problem they will resolve. Could not rate it any higher. Manager now a woman!

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

December 15, 2014

You should be able to buy your movie tickets at the concession stand with your popcorn, Woodlawn allows you to do this and it is much faster.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0

Better then Clair road

May 01, 2014

Excellent layout. Managers are always on top of things. But like all theatres concession is way over priced.

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Manager is an idiot

December 29, 2013

I was at a show just before they opened a few months back. The manager had all his staff for what appeared to be a pep talk. I could hear him through the door and he was a huge ass to these kids. I couldn't believe the horrible comments. As a result I will never visit this theatre and I encourage others to do the same. In addition this same manager refused to honor a coupon clearly listed as valid for this theatre.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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