Galaxy Cinemas Medicine Hat

Medicine Hat Showtimes

Galaxy Cinemas Medicine Hat

3292 Dunmore Road SE Medicine Hat, AB, TIB 2R4 (403) 504-5477

General Ratings

General Experience

3.1 user rating

Concession

3.0 user rating

Cleanliness

3.6 user rating

Theatre Presentation

3.2 user rating

Customer Service

3.0 user rating

14 Reviews for Galaxy Cinemas Medicine Hat

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Theatre needs major updating!

This theatre desperately needs some major renovations to update the movie experience. This theatre hasn’t been updated since it was first built over 20 years ago.

Reviewed on: 03/30/2019

Overall Rating

2.6 user rating
  • General Experience

    2 user rating
  • Concession

    4 user rating
  • Cleanliness

    2 user rating
  • Theatre Presentation

    2 user rating
  • Customer Service

    3 user rating

Management couldn’t care less

Basically management couldn’t care less, being the only main stream theatre they cut corners, don’t replace worn out bulbs, place looks worn out, called in a complaint and she called me a lire , just hung up and rarely go see a movie their, couple times a year. Concessions outrageous.

Reviewed on: 03/07/2019

Overall Rating

1.4 user rating
  • General Experience

    2 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    2 user rating
  • Customer Service

    1 user rating

Take liberties being the only theater in Town

Reviewed on: 07/26/2018

Overall Rating

2.6 user rating
  • General Experience

    3 user rating
  • Concession

    3 user rating
  • Cleanliness

    3 user rating
  • Theatre Presentation

    2 user rating
  • Customer Service

    2 user rating

Average theatre

This place is your run of the mill theatre. Needs a complete overhaul, upgrades, renovations etc... Concession prices are obviously high, but that is to be expected... I guess. A couple of the times I went the movie skipped, and the lights turned on halfway through the movie. I expected a refund because of this, having received a refund at the Moose Jaw Galaxy theatre for the exact same thing, but the manager did not give a care.

Reviewed on: 03/19/2018

Overall Rating

2.8 user rating
  • General Experience

    3 user rating
  • Concession

    2 user rating
  • Cleanliness

    3 user rating
  • Theatre Presentation

    3 user rating
  • Customer Service

    3 user rating

NO MORE 3D PLEASE!

Every movie does not have to be in 3D! Please give customers a choice of 3D or not. There are many of us who can't stand 3D, find it hard on the eyes, it's tacky and it kind of 'cheapens' the movie experience. (the extra cost of 3D is not cheap on the wallet either!)

Reviewed on: 03/06/2017

Overall Rating

3.6 user rating
  • General Experience

    3 user rating
  • Concession

    4 user rating
  • Cleanliness

    4 user rating
  • Theatre Presentation

    3 user rating
  • Customer Service

    4 user rating

Hate Prime Seating

just at a movie, the theater was busy it took forever to get through the line not all the tills were open. Had to sit in the crappy front side seats while not 1 person sitting in prime seating. It will be a long time before i am willing to spend my entertainment budget here again.

Reviewed on: 02/18/2017

Overall Rating

2.2 user rating
  • General Experience

    2 user rating
  • Concession

    2 user rating
  • Cleanliness

    3 user rating
  • Theatre Presentation

    2 user rating
  • Customer Service

    2 user rating

could be warmer

the theater is very loud, is there any way they can turn the volume down. my husband cannot go to the movies with us because of the volume. He hears with only one ear, and you'd think the increased volume would help but it just makes it harder for him.There is never enough people on there to have the volume that high. Thank you.

Reviewed on: 08/05/2016

Overall Rating

4.6 user rating
  • General Experience

    5 user rating
  • Concession

    5 user rating
  • Cleanliness

    4 user rating
  • Theatre Presentation

    4 user rating
  • Customer Service

    5 user rating

3D

I feel 3D is the pits. I like regular movies. The Glasses are no good just cheap and it makes it hard to enjoy the movie. Leave movies in regular screen or at least let the people choose which movie they would like to watch. Get rid of the 3D movies.

Reviewed on: 06/28/2016

Overall Rating

5 user rating
  • General Experience

    5 user rating
  • Concession

    5 user rating
  • Cleanliness

    5 user rating
  • Theatre Presentation

    5 user rating
  • Customer Service

    5 user rating

People are very friendly and willing to help at all times. We are so lucky to have a movie theater. One thing that bugs me is the people who complain, they just don't have anything better to do. They should go to a city with 2 million people and more , and they will have to stand in a line up all the way out the building in the cold and heat for more than 20 min. and this is the max for lineup at those theaters . Maybe people should ask someone first before they line up if they take cash, I do ask first, why can't people try, and be more considered. The overall experience at the theater compared to the big cities like LA and Toronto, Montreal are just great here in Medicine Hat.

Reviewed on: 06/03/2016

Overall Rating

5 user rating
  • General Experience

    5 user rating
  • Concession

    5 user rating
  • Cleanliness

    5 user rating
  • Theatre Presentation

    5 user rating
  • Customer Service

    5 user rating

What a joke!

If you have a till open at the concession that ISNT taking cash maybe you should let people know before they stand in line for 20 minutes just to be told you have to go to the back of another line. Just pathetic

Reviewed on: 09/05/2015

Overall Rating

2.4 user rating
  • General Experience

    2 user rating
  • Concession

    1 user rating
  • Cleanliness

    4 user rating
  • Theatre Presentation

    4 user rating
  • Customer Service

    1 user rating