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User rating: 3.15 19 votes and 16 reviews | Rate Theatre

3292 Dunmore Rd. SE, Medicine Hat, AB TIB 2R4

403-504-5477 | View Map


3.15 / 5

User rating: 3.15

Based on 19 votes and 16 reviews



  • General Experience User rating: 3.10526315789474
  • Concession User rating: 2.94736842105263
  • Cleanliness User rating: 3.52631578947368
  • Theatre Presentation User rating: 3.16666666666667
  • Customer Service User rating: 3

 

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Theatre Reviews

Showing 1 to 10 of 16

June 03, 2016

People are very friendly and willing to help at all times. We are so lucky to have a movie theater. One thing that bugs me is the people who complain, they just don't have anything better to do. They should go to a city with 2 million people and more , and they will have to stand in a line up all the way out the building in the cold and heat for more than 20 min. and this is the max for lineup at those theaters . Maybe people should ask someone first before they line up if they take cash, I do ask first, why can't people try, and be more considered. The overall experience at the theater compared to the big cities like LA and Toronto, Montreal are just great here in Medicine Hat.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

3D

June 28, 2016

I feel 3D is the pits. I like regular movies. The Glasses are no good just cheap and it makes it hard to enjoy the movie. Leave movies in regular screen or at least let the people choose which movie they would like to watch. Get rid of the 3D movies.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

could be warmer

August 05, 2016

the theater is very loud, is there any way they can turn the volume down. my husband cannot go to the movies with us because of the volume. He hears with only one ear, and you'd think the increased volume would help but it just makes it harder for him.There is never enough people on there to have the volume that high. Thank you.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

not all evil

March 20, 2023

theater is 20 years old, could do with some renovations, and perhaps more staff. it's more expensive to spend a night on the town these days, but that's nothing new. It's still a more than reasonable experience and worth the money if you're not going out 3 times a month to see a movie. would love to see it get the TLC it deserves, but it's not the nightmare that a lot of people make it out to be.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

NO MORE 3D PLEASE!

March 06, 2017

Every movie does not have to be in 3D! Please give customers a choice of 3D or not. There are many of us who can't stand 3D, find it hard on the eyes, it's tacky and it kind of 'cheapens' the movie experience. (the extra cost of 3D is not cheap on the wallet either!)

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Average theatre

March 19, 2018

This place is your run of the mill theatre. Needs a complete overhaul, upgrades, renovations etc... Concession prices are obviously high, but that is to be expected... I guess. A couple of the times I went the movie skipped, and the lights turned on halfway through the movie. I expected a refund because of this, having received a refund at the Moose Jaw Galaxy theatre for the exact same thing, but the manager did not give a care.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Take liberties being the only theater in Town

July 26, 2018

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Theatre needs major updating!

March 30, 2019

This theatre desperately needs some major renovations to update the movie experience. This theatre hasn’t been updated since it was first built over 20 years ago.

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Standard Overpriced Theatre

June 29, 2014

The 3D screens are miscalibrated, the speakers in one theatre have the treble up to a painful level, one other screen has a huge red stain on it. The seats are cramped and uncomfortable for anyone halfway tall, the concession prices are absolutely insane and missing the offerings of larger cities. You're watching ads for a solid half hour before the film even starts, they don't do a thing when they see people on their phone or annoying the whole theatre with a screaming child... It's exactly what you'd expect from this kind of thing, but run by people who just don't care.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

April 29, 2015

I have been to theaters in third world countries and they have nicer theaters than here. The seats are pathetic, they are all worn down and in dire need of an upgrade. With being the only theatre in town, always busy, and charging 10+ dollars per ticket, there is absolutely no reason they have went 18 years with no upgrades. It's worth driving to lethbridge and paying 5 dollars at the movie mill for comfy seats.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 4
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