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213-4750 Rutherford Rd., Nanaimo, BC V9T 4K6
Mall nearby: Nanaimo North Town Centre
3.59 / 5
Based on 30 votes and 28 reviews
Please rate this theatre
Showing 11 to 20 of 28
January 14, 2017
Went to the theatre today in Nanaimo with my 89 year old mother & stood at the concession for at least 15 minutes, while the girls fumbled about trying to figure out how to use the 3D upgrade vouchers. One of them got on a walkie talkie & attempted to get some help, but still couldn't figure it out & basically just gave up. Sadly, we had to walk out of the theatre without seeing a movie. Anyway, I later decided to contact the manager, but was forced to leave a message & as you can probably guess. Was not returned. Very poor training, from top to bottom!
Painful Volume During Trailers and Advertisements
October 18, 2016
A few days ago I went to the Galaxy Theatre and the blast of the volume during the pre-show series of trailers and advertisements was so painful that I had to cover my ears with my fingers. The decibel level exceeded all reasonable norms for exposure to sound. The continuous showing of advertisements is exploitative given that we are a captive audience who have paid for our tickets and have to sit through this. The only excape is to leave the theatre during this pre-showing time and remain in the lobby. Is that fair and customer friendly. No!!
May 31, 2016
If you got a bigger that average azz and thighs... I recommend you sit on the floor... my gawd
March 27, 2016
Great staff, great snacks, great 8 screen cinema!
March 20, 2016
March 12, 2016
The lack of legroom is extremely uncomfortable for anyone of average height. Horrendous lines at concession because the box office is not staffed. Won't be back.
January 09, 2016
It would be nice to have food at the concession that a diabetic could eat. I know this is not popular but, it would be nice. The coffee at this theatre is dreadful.
Forced to endure over 40 minutes of commercials before the show
January 01, 2016
We arrived at 3 for what was supposed to be a 3:25 start to Star Wars. I feel they should have to pay us for forcing us to sit through a loud and relentless barrage of assorted commercials, with a few previews thrown in at the end. The actual movie did not start until almost 3:45 pm. It makes watching movies at home on Netflix seem like a much better option.
December 30, 2015
Not much leg room, therefore uncomfortable and I am not a tall person.
December 26, 2015