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User rating: 2.76 23 votes and 21 reviews | Rate Theatre

357 Liberty Ave. Red Deer County, Red Deer, AB T4E 0A5

403-348-2357 | View Map


2.76 / 5

User rating: 2.76

Based on 23 votes and 21 reviews



  • General Experience User rating: 2.60869565217391
  • Concession User rating: 2.73684210526316
  • Cleanliness User rating: 2.91304347826087
  • Theatre Presentation User rating: 2.95454545454545
  • Customer Service User rating: 2.59090909090909

 

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Theatre Reviews

Showing 11 to 20 of 21

Very slow

March 18, 2014

Slowest service I have ever seen in a theatre.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Power tripping manager

August 01, 2021

I dropped off my 16 year old, my 14 year old and her 14 year old friend off at this theater. I received a call 5 mins, later and my daughter told me they were being I.D. because the movie was 14+. (My daughter is taller than me, close to 6ft.) So I returned to the theater with their health care cards...the guy told me they needed photo I.D.? Are you serious? My kids are good, and were not causing problems, just waiting to see a movie like everyone else and this guy I.D.'s them? Then their father and mother bring a their health care cards and he says they need photo I.D? The movie wasn't even rated "R"..thanks guy, you really earned your pay cheque tonight!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Worst theater I have ever been to

January 17, 2019

Rude staff Excessive wait times Over priced Dirty We need another theater in red deer so this one can go under

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

worst lineups

August 29, 2015

The lineups at this theatre are ridiculous. I don't know why they can't have enough people working (ever!). Prices are higher, service is worse and popcorn is not as good as Carnival. Save your money (and time) and go elsewhere.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

not fair

December 30, 2017

We should not have to watch seemingly unending commercials after the posted show time. We bought a ticket to a movie!!!! This is extremely frustrating!!!!!!!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

You may as well bring your own pop corn. We stood in line for 45min waiting for overpriced cold crap

March 06, 2016

Very slow service, was late getting into movie. Ordered poutien , wIted in that line for 20min , staff had to figure out the steps in making the bacon poutien , hmmm bacon or cheese first , hmmm then the gravy ? Wow , I'll never spend another dime there again

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 0

Chaotic Theatre

January 06, 2018

For some ridiculous reason you now have to enter and stand in a massive line up to get to use a kiosk machine at the front desk. They have 1 person to try to help people figure out how to use these machines. Finally you get through that just to wait in another long ass line up for over priced cold popcorn. If you come an hour early to deal with all the line waiting you might get a decent seat. Where you waste time watching commercials before you can finally watch the movie! But wait there’s more...now for the fight and pushing your way through the big FIRE HAZARD of a line up to exit the damn theatre, which you were part of when you first walked through the door. Complete Maddness and not safe they need to fix this system because it’s not working!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

January 20, 2018

New ticket set up is stupid and not necessary

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

August 05, 2021

Management is rude and will not even acknowledge if a problem exists.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Dbox not on

February 23, 2022

Paid for Dbox, but it wasn't on for the

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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