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2.87 / 5
Based on 45 votes and 40 reviews
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Theatre Reviews
Showing 1 to 10 of 40
Not good
July 16, 2023
I got sick right after I got home from the movie theatre I started throwing up and stuff like that
Bad Experience
February 05, 2023
I had a bad experience there with some friends a few years ago. The manager started screaming at us as a friend had a coffee in her hand that she was just finishing. He grabbed the coffee out of her hands and started yelling about no bringing in food/drinks. We had already paid for our tickets. He suddenly decided that we should just leave and refunded our tickets. I have not been back since. No great loss as the last couple of times that I've been there the theatre was cold and smelled like mold. I felt sorry for the person taking our tickets as they seemed embarrassed and anxious.
Avoid avoid avoid
December 03, 2022
I don't know where to begin. Manager and staff are rude and the theatre is not kept clean. Very disappointed.
Love the cinema, hate the anti-vax propaganda
April 21, 2022
The cinema currently has a large display of anti-vax articles and alt-right media prominently featured out front. I'm deeply saddened, as this was formerly my favourite independent cinema in the city and a local South-Etobicoke treasure. I look forward to visiting again as soon as they stop peddling pseudoscience and platforming misinformation that results in preventable death and violence in our communities.
Terrible experience , extremely rude manager
October 16, 2021
This theatre ignores all COVID 19 vaccination screening requirements. The manager was ready to sell us movie tickets without asking for any proof of vaccination. When I asked if he required proof of vaccination, he said that if I had it I could show it to him. I stated that I just wanted to make sure that all the people in the theatre would have been screened. He said that’s not the way it works and that If I have proof of vaccination I can show it to him. He refused to confirm whether any patrons were being screened for vaccinations. I advised that we did not want to go into the theatre unless we were certain all were vaccinated.there were other patrons in the line asking the same question who were also concerned about the lack of screening. He then stated that we were causing trouble and that we better leave or he would call police. He grabbed my arm and pushed me out of the theatre. Outside I asked many people leaving from the previous show, whether or not they had to show proof of vaccination- they all said that they had not. This manager is incredibly rude and aggressive. I guess all the previous reviews I read about him are true!
Worse Theatre Experience Ever in 69 years
February 08, 2020
Only one staff person who was rude and arrogant. I witnessed a middle aged woman who paid cash and didn’t take her ticket being evicted from the theatre for lack of a ticket, even though the one staff person remembered selling the ticket to her. How could she not remember as there were only about 15 people there for the show. I was afraid to come to her defence as I feared I would be evicted as well. To top it off, the theatre was not heated and I watched the film in my coat, hat and gloves. When I brought this to the attention of the one staff person, she looked at a thermostat in the concession area and implied I was wrong as it said 70 degrees. I will NEVER go back there again. I’m surprised they are in business at all having now read other reviews. I can only draw the conclusion that the owner keeps it going to satisfy his need to treat patrons badly, or he is waiting for the big payoff from a condo developer and the theatre is a tax write off due to the patrons and revenue.
No heating at 11:30 movie with -10C outside.
December 26, 2019
Theatre opened 20 mins late although employee at ticket desk inside was there at correct time. Temp outside -10 with strong wind. The heating was not switched on until 2 hours and 45 mind into a 3 hour movie. I don't even know if it is legal. Never again will I go there in winter.
More Appalling Customer Service - Choose another theatre!
June 25, 2019
Went straight from work and had my backpack with me with laptop. Was told that I must leave my backpack in staff room. When I asked how many staff there were and who had access to the room, the woman who works there told me she wasn't going to tell me how many staff there were and that she was going to make it real easy for me and not sell me a ticket.
Appalling Customer Service
May 29, 2019
I am so sad to be writing this review, as I have loved coming here in the past years and supporting a small business. Last night, I went to the theatre and when I walked into the building, I was finishing about a quarter of a bagel. Stuffing it in my face as I wanted to get more food. The girl working had came up to me and said her manager has asked me to finish the food outside. So I walked back to the door all while continuing to chew fast and shoving it in my face as I didn't want to miss the movie. As I got to the outside door, she came back again and said my manager has asked again you finish it outside. I said I just shoved it in my mouth so I am chewing fast! I then went back in line, no food in hand, and waited to pay for a ticket. She then came back to me and said my manager has asked that you leave the premise. I asked why, and she said because you were eating. I mentioned that I ate it as fast as I could and respected that I needed to finish it before entering. As I left, I called the manager as he wouldn't come down and speak to me. And he picked up and yelled at me and then hung up. I called back 2 more times to fully understand (I am in customer service, and this is appalling) to which he continued to not take my call and just hang up. How sad is this? When a local is trying to support this business and get turned away so rudely and abruptly. I then turned around and went to see a movie at Cineplex. I am devastated about this experience but after reading the other reviews, it seems pretty common :(
I love neighbourhood theatres
April 20, 2019
I love neighbourhood theatres. we should have more of them like in the olden days.