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User rating: 3.13 42 votes and 39 reviews | Rate Theatre

100-16061 MacLeod Trail SE, Calgary, AB T2Y 3S5

403-974-0472 | View Map


3.13 / 5

User rating: 3.13

Based on 42 votes and 39 reviews



  • General Experience User rating: 3.02380952380952
  • Concession User rating: 3.05714285714286
  • Cleanliness User rating: 3.30769230769231
  • Theatre Presentation User rating: 3.21052631578947
  • Customer Service User rating: 3.04878048780488

 

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Theatre Reviews

Showing 31 to 39 of 39

Relaxing, fun night out!

January 31, 2015

Our new favourite theatre.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

soundproof

January 26, 2015

after being at other theatres, going to a theatre where you cannot hear what is showing in the next theatre was great. seats comfortable. service very good. lower prices on Tuesdays great.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Meh

November 14, 2014

Up until just recently this location operated as the Empire Theatres, but nothing really seems to have changed, other than the prices. I found my option at the latest film was limited to a "premier" theatre. I don't understand what the difference is, other than having to pay $15.00 admission rather than the regular price. The seats didn't seem more comfortable, or wider, or better spaced. There were no free refreshments. The screen was the same size. The sound system seemed the same. And at the end of the movie, when I tried to sit and listen to the end credits, the little boy in the blue t-shirt still came in and beat on the back of the seats with a broom stick instead of waiting for the movie to be over. I give him credit, though, he did at least say "have nice evening" when I got up to leave, so he had at least a shred of courtesy. Maybe that was what the extra $4.00 admission was for?

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Worst experience ever! Landmark is much worse than empire.

November 12, 2014

Parking was a nightmare. Concession line up an hour long. Customer service should be rated a neg but not possible. They refuse to take responsibility of their establishment blaming other companies when things aren't working and refuse to solve it. I wasted 30 min parking 30 min in box office line when sent there to be told I should call some number on a machine. I could go on but instead I will drive the 20 min to go elsewhere.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Great theatre

August 09, 2014

I have been going to this theatre for 2 years now and it has always been nice to go to. Although it has changed ownership I have always been impressed with the customer service, the food quality and the atmosphere in general.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Dirty!

June 18, 2014

Saw a late night movie last night. Went to use the upstairs bathroom before the movie, which was filthy and unstocked. The movie theater (HTTYD 2) was not cleaned from the last show… cups in the holders, popcorn and wrappers all over the floor. The movie was half an hour late. We actually made the effort to drive the extra way down to Empire Studios instead of busy Chinook – very disappointed.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Same place so far....And that's a good thing!!!.

February 27, 2014

Staff is Excellent to us. friendly and helpful The best popcorn in the business. But! the prices for going to the movies is getting crazy in all the theater's We have fun, and feel its the better theater Regards-Rocky

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 5

It certainly is MUCH better than Cineplex popcorn.

January 09, 2014

When I have been to the movies at Landmark in the holidays I saw employees trying their best to clean floors in the entrance area and promptly entering the theatre to clean when the movie was over. Found the bathrooms cleaner than they were the first month Landmark took over. I read the comment below about the cups left in the cup holders, have noticed the odd one, but how about the movie goers being a little bit more responsible about picking up after themselves. I loved going to Empire and hope to have good experiences at Landmark.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

very disappointing

November 29, 2013

Went to see a new movie and theatre was dirty. Cups left in cup holders. Empire come back!

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4
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