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User rating: 3.39 107 votes and 92 reviews | Rate Theatre

75 Consumers Dr., Whitby, ON L1N 9S2

905-665-8942 | View Map


3.39 / 5

User rating: 3.39

Based on 107 votes and 92 reviews



  • General Experience User rating: 3.41121495327103
  • Concession User rating: 3.27083333333333
  • Cleanliness User rating: 3.35714285714286
  • Theatre Presentation User rating: 3.4639175257732
  • Customer Service User rating: 3.44444444444444

 

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Theatre Reviews

Showing 1 to 10 of 92

Why can't I purchase tickets for the Chosen Feb, 1

January 24, 2024

Your website is a pain, I can't purchase the tickets I want - what is wrong with your company?

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Cotton candy every time

March 10, 2023

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Very nice venue

October 19, 2022

Everything was excellent!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

great theatre! well maintained!

March 31, 2022

great theatre! well maintained! some screens are small if they're playing older films. BUT GREAT SEATS! ALL RECLINED! I really enjoyed this theatre.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Absolute worst concession experience

January 09, 2020

Landmark managed to take the worst part of the movie experience (concession lineups) and make it even worse (holding all of your snacks in your arms in the concession lineup, pathetic butter layering that is inferior to the original technique, and hot snacks getting cold while you wait in line, no more popcorn refill). Avoid avoid avoid. Go to Cineplex in Pickering or Ajax instead.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Best popcorn around! Not cheap with the butter like Odeon.

December 13, 2019

I saw a comment about seniors not welcome. Untrue. I'm a senior. I can buy tickets online and if they are sold out, go see something else. After all, you don't bring your horse and buggy to get there, do you?

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Seniors not welcome!

November 25, 2019

We wanted to see 'Last Christmas' at 7.50 pm Fri Nov 22., showed up 1 hour before and the show was sold out. You should not sell all seats prior to the show on line. Many people don't use online purchases for various reasons. We have supported this theatre ever since it opened its doors as AMC. We feel that as we get older, our business is no longer important or perhaps even desired by your company. Everything is being catered to the young people these days. Very disappointing!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Bad Concession! Poor Quality!

November 07, 2019

I have not been here in a couple years. Now they serve beer. I bough a beer and it was the temperature of a coffee that had been sitting for an hour. I have no problem paying $10 for a beer, but an Ice cold beer, not one that was in the fridge 5 minutes. The "fresh" popcorn wasn't .... you buy it out of a cupboard were as before you could see it popping and it was hot and yummy.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Worse than midtown mall, this is a GHETTO!

October 05, 2019

Went here last night again and its gotten progressively worse over this last year. I arrived 20 minutes before the movie but the conveince store concession area was a disgusting mess, all the displensers were empty and when I tried to find staff to refill them I was completely ignored. They absolutely don't give a damn. By the time I got my snacks I'd missed 20 minutes of the movie. Yeah a full 40 minutes to get nachos and a drink and that ended up giving me food poisoning, I'm still sick from it. On top of that the bathrooms were all shut down, ever cublicle was locked and unusable, the sinks and floor were both a disgusting mess, hadn't been cleaned for at least a week. On top of that I was screamed at by an idiotic teenage staff for wanting a free refill which this theatre is supposed to provide. Yes I was openly insulted and harassed by a liar over wanting what I'd paid for. That wasn't the end of it though. upon leaving I had to get past a handful of drug addicts outside the front door, one of whom was openly using crack. Absolutely unbelievable. Frankly I'd be safer out back of midtown mall at 2am than in this dump in broad daylight. With all the competiton this dive faces, much of which can be used from home with far less expense you'd think they'd make an extra effort to actually draw customers in. But this dump is doing quite the oppoist by actively repelling customers. Especially bad are what passes for "movies" that they show. far less of the major movies I'd expect in a large theatre but overwhelmingly they show low budget bollywood movies and even lower budget religious propoganda "movies".

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Faulty Seat

October 03, 2019

Seat E8 in Screen 11 does not recline

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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