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User rating: 3.50 48 votes and 44 reviews | Rate Theatre

130 Century Crossing, Spruce Grove, AB T7X 0C8

780-962-9553 | View Map


3.50 / 5

User rating: 3.50

Based on 48 votes and 44 reviews



  • General Experience User rating: 3.4468085106383
  • Concession User rating: 3.41666666666667
  • Cleanliness User rating: 3.68085106382979
  • Theatre Presentation User rating: 3.62222222222222
  • Customer Service User rating: 3.33333333333333

 

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Theatre Reviews

Showing 1 to 10 of 44

Worst bathrooms

July 30, 2023

Floors were sticky with urine both make and female, extremely dirty and paper wads on ceiling. Cannot even open close stall doors to get in to use toilet. Looks like the caretaker doesn’t care! Please clean up your customers would appreciate it.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

volume is to loud

April 08, 2019

Been there many many times and not had the problems most of these people are complaining about. We have had great service, very friendly people serving us and dam polite. There has been lots of popcorn and they make it quite regularly. The only complaint is the sound is a bit too loud, other than that a very good place to see a movie.Keep up the good job, thanks

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Line-ups

August 13, 2018

Sunday matinee. The line-up was right out to the double doors. All we wanted was to get show tickets (no popcorn), and pay with cash as opposed to using debit/credit at the machines. However the only way for us to get these tickets was at the concession stand as the ticket windows were not open. We stood in line for over 20 minutes!! An elderly couple behind us gave up and left. We had come with plenty of time to spare, we thought, but because of this wait, almost missed the beginning of the movie. Not impressed with this kind of service.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Advertise better

August 02, 2018

I wish Landmark would invest in a billboard that displays the movies showing. I drive by often and would take note of what is playing. I find I often miss movies playing here as I have not gone on line to check it out or have gone into Edmonton to see a movie that was actually playing locally.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Phone No Please

June 25, 2018

I have questions and no way to get through

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

really good

November 13, 2017

We have been there many times and can't complain about anything. Very polite staff very friendly and helpful. Had a problem with my seat, contacted the right person and problem was corrected right away. I tip my hat to the staff and management, good job

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Better popcorn than Edmonton

October 31, 2017

Small community theatre that tries hard??

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

good pop

May 15, 2017

The wife and I went to see snatched and many other movies and never had the problems that a lot of people seem to be having. We have not ever had a problem with the staff or waiting for drinks popcorn or candy. I do believe some people just complain because they didn't like the movie or just in a bad mood. They should pick the movies they want to see not just go as there is nothing else to do. we have also taken our great grand kids there and never had any problems. This is a good place to go and see a movie , thank you for the good service and pleasant smiles.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

VOLUME

March 01, 2017

WAY WAY TOO LOUD

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Fix the sound

February 15, 2017

In past couple months I've been to two shows in different rooms and both times the speakers at the front were blown. That and the sound was turned up so high it hurt the ears and it garbled the action scenes audio. The floor had puddles on 2 seperate levels and you could tell someone dragged a mop thru it once and left the rest. Empire took way better care of this place when they owned it.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3
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