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User rating: 3.37 45 votes and 36 reviews | Rate Theatre

6631 North Island Highway, Nanaimo, BC V9T 4T7

250-390-5021 | View Map


3.37 / 5

User rating: 3.37

Based on 45 votes and 36 reviews



  • General Experience User rating: 3.4
  • Concession User rating: 3.06976744186047
  • Cleanliness User rating: 3.45454545454545
  • Theatre Presentation User rating: 3.37777777777778
  • Customer Service User rating: 3.54545454545455

 

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Theatre Reviews

Showing 21 to 30 of 36

Getting OLD

July 01, 2015

It is time to update the seats in this theater. You get sore and leave very uncomfortable after a show. Also the stairs going up have no railings and should be on the outside of the rows so people with disabilities can hold on to a railing when unsung the steps. The theater should also have a card for discounts for the visually impaired. The access 2 entertainment card is good at other theaters.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

bad smell

April 13, 2015

I used to really like going to this theatre in the beginning but lately I have been discouraged to go because I find the bad odor in the theater rooms is so bad some times it ruins the whole experience and enjoyment. I find to bring the family of 4 out is expensive and not sure this experience is worth it. Please clean up your smelly theater . :(

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

great staff

March 05, 2015

but horribly run

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

old, shabby and needs updating

December 28, 2014

This theatre is not to the standard that one would expect in a city of 100,000 people. It is in need of serious updating from screen, to seating (seats are often in varying states of disrepair) , to the general look of things. Things have been this way for many years now and they just get worse. I seldom go to see movies because of this .

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Best seating arrangement !

December 08, 2014

Friendly people, nice new paint job and the best assortment of films 66% of the time. Way to go Avalon/Landmark.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

August 29, 2014

such friendly staff that go the extra mile!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Can't wait to watch another movie!

July 12, 2014

We had to escape the heat and we're sure glad we chose the Avalon. Everyone was so friendly and very helpful

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

expensive food like most theates

July 01, 2014

Otherwise generally good experience

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Manager is rather rude

June 15, 2014

The staff is kind the manager is rude and doesn't care about customer experience

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

popcorn is terrible and expensive

May 12, 2014

For what they charge for popcorn you would think they would serve better quality popcorn. The theater is not the cleanest especially the womens washroom.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3
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