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User rating: 4.32 33 votes and 29 reviews | Rate Theatre

355 Wellington St., London, ON N6A 3N7

519-434-3073 | View Map


4.32 / 5

User rating: 4.32

Based on 33 votes and 29 reviews



  • General Experience User rating: 4.36363636363636
  • Concession User rating: 4.0625
  • Cleanliness User rating: 4.46875
  • Theatre Presentation User rating: 4.4375
  • Customer Service User rating: 4.25

 

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Theatre Reviews

Showing 1 to 10 of 29

Worst screen

February 11, 2023

It’s screen is like an old mobile screen

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

London's hidden gem!

November 03, 2019

Great little theater with awesome seats and cleanliness. Never too busy.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Wow

May 16, 2018

First time to see a move, loved the concession prices and the seats were very comfortable. I'll be back!!!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best value in town and best seats.

February 04, 2018

Very comfortable theatre, excellent sound, and has the convenience of booking ahead, with seat choice, at no extra cost.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Central, spacious, easy parking, quiet and very comfortable

January 04, 2018

Best seats we've tried. Really big, comfy recliners. And cheaper than other theatres.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Why pay more somewhere else!

August 19, 2017

Between here a Landmark, Cineplex has been put on notice. Its nice to see a theater put the customer 1st without jacking the price. Great job on the referb!

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Don't buy an online ticket!!

August 08, 2017

I bought an online ticket thinking I would have my seat reserved and avoid the lineup. Wrong! The attendant told me to get in line to have my eticket scanned. Attendants in this theatre do not have hand scanners! After going through the lineup the clerk at the counter took my eticket, scanned it and gave me paper movie tickets. When I went to enter the cinema to watch my movie the attendant blocked me and said he needed to tear off my tickets. He tore off the portion with my seat number on it so I could not prove what seats I reserved. Slick new theatre but still very technically challenged!!!

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

great value for your money. friendly service.

May 07, 2017

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

GREAT NEW THEATRE . . . BUT FOOD and FOOD PRICES disappointing

April 08, 2017

My wife and I have been twice a month regulars at this theatre for 6 years. Always had great service and theatre experience. The 2017 improvements to the theatre and the new recliner seats are fantastic. However, the concession food and popcorn has declined, sizes are smaller and prices are up ! ! Still a great experience, but we will be checking out other cinemas as well.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great Theatre Venue

March 04, 2017

I am going tonight for the fourth time in less than two months. Seats are fantastic, with lots of leg room. I am over 6 feet tall and someone could easily pass in front of me when reclined. Staff is friendly. Hopefully this refurbished location will do well.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4
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