Rialto Theatre, Courtenay

Courtenay Showtimes

Rialto Theatre, Courtenay

2655 Cliffe Avenue Courtenay, BC, V9N 2L8 (250) 338-5550

General Ratings

General Experience

1.8 user rating

Concession

1.9 user rating

Cleanliness

1.8 user rating

Theatre Presentation

1.9 user rating

Customer Service

2.3 user rating

144 Reviews for Rialto Theatre, Courtenay

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Why improve when you're the only place in town?

This is the attitude I'm sure the owners love to have. Who cares if the place is a dump, and if the seats are the worst and least comfortable things to sit on for a few hours? Why bother paying someone to change the show listings outside of the theatre? It's the only place locally and the scummy owners know it. Attitudes like this are the WORST and the sooner they go out of business and someone who cares even a little more comes in, the better

Reviewed on: 02/20/2018

Overall Rating

2 user rating
  • General Experience

    2 user rating
  • Concession

    2 user rating
  • Cleanliness

    2 user rating
  • Theatre Presentation

    2 user rating
  • Customer Service

    2 user rating

Grossssss.

It’s the stickiest, dirtier theatre ever. Don’t sit in the middle section cause half the chairs are broken and the padding is so worn out you won’t be able to move after out of stiffness. The popcorn tastes stale and burned. It’s more than worth driving to Nanaimo to see any movie.

Reviewed on: 01/02/2018

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    1 user rating

Sub standard in everyway possible!!

There's not a single redeeming quality to this sad excuse of a theatre. The hour drive to nanaimo or Campbell is by faaarr worth it.

Reviewed on: 01/02/2018

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    not rated
  • Theatre Presentation

    not rated
  • Customer Service

    1 user rating

What a dump!

This place is soooooo dirty it isn't even funny, scared to think what may be on the seats! I would rather go to Nanaimo than there.....health inspector should be called.

Reviewed on: 01/02/2018

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    1 user rating

Horrible management that treats staff badly .

Slave like conditions for the staff . Many are forced to work 14 hour split shifts to the point of exhaustion . How does the Employment Standards Act not apply to theatres with part time youth workers ?

Reviewed on: 01/02/2018

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    1 user rating

Disgusting and overpriced for a run down dirty dump.

Reviewed on: 01/02/2018

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    1 user rating

Nobody there cares

Reviewed on: 01/02/2018

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    1 user rating

A disappointing ode to failure.

Manager won't pay an employee to update the marquee, or operate the box office anynore. Lobby floors are sticky, and the men's bathroom had a smear of unrecognizable filth across the mirror. When I came out of my film it was still like that, despite being reported. 2 hours of neglecting hygiene. The carpets were mashed with garbage and popcorn, and the employees werent even checking for tickets. Why did I need to even pay? I live a convenient short walk away but will not be returning.

Reviewed on: 01/02/2018

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    1 user rating

yikes

Disorganized and unbearably uncomfortable seats. They won't even pay to have the show names on the marquis. I'll drive to Campbell River where the friendly staff and atmosphere are far superior... and a positive experience.... and I live in Courtenay. Sad!

Reviewed on: 12/28/2017

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    1 user rating

Terrible broken seats makes it unbearable

To have to drive 1 hour+ to Nanaimo for a decent movie theatre existence is pathetic for a city this size. Landmark should be ashamed. The facility is substandard in all respects.

Reviewed on: 12/20/2017

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    not rated
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    not rated