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User rating: 3.06 24 votes and 20 reviews | Rate Theatre

2385 City Park Dr., Gloucester, ON K1J 1G1

613-749-5112 | View Map


3.06 / 5

User rating: 3.06

Based on 24 votes and 20 reviews



  • General Experience User rating: 2.95833333333333
  • Concession User rating: 3.27272727272727
  • Cleanliness User rating: 2.90909090909091
  • Theatre Presentation User rating: 3.31818181818182
  • Customer Service User rating: 2.81818181818182

 

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Theatre Reviews

Showing 1 to 10 of 20

Best theater in town

January 04, 2016

We always get the best seats in the house. Everything is great and my grandchildren love it.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great theatre to kick back and enjoy.

November 28, 2021

Ever since this place reopened after Covid, this has been my favourite theatre. It’s well maintained, the recliner seats are amazing, and the sound in IMAX can’t be beat. The staff and managers are very friendly and their adherence to vaccine check makes me feel safe. I’m not sure what changed but I love going to this theatre now in a way I never used too.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great customer service!

December 21, 2014

This is my favourite theatre because the customer service is amazing, they also have a great concession stand! The cleanliness; not so great...

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Best seats in town

September 04, 2014

Includes an IMAX theatre - all the theatres have awesome seats. Plays all the big movies and some smaller run movies as well. The best of the big box threatres in Ottawa.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

It was fine

September 07, 2018

Everything was fine.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Ticket Machines Suck

July 26, 2016

Love this theatre but the ticket Machines Suck! Haven't been able to use them for months. Staff just shrug it off when asked.

  • General Experience User rating: 3
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 2

Best movie theatre design in town!

January 05, 2015

I like this theater a lot it is the best in town. There are two easy entrances in from and back with enough parking, there are lots of good restaurants around it.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Uncomfortable at its best

August 05, 2018

Most uncomfortable seating ever. Not going back

  • General Experience User rating: 3
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Bit lacking overall

January 09, 2015

Generally lots of parking to be had. Don't like concession stand always trying to up-sell, when concession prices are too high anyway. And now no free refills. Overall feels like they just want you in there so they can get your money. Cleanliness is not too bad. Always seems like something is broken in the men's washroom. Seating is excellent though.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 2

hired help

October 31, 2017

So; no more customer assistance; just machines. Doesn't that make you feel special Mrs. Wynne.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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