Thank you for rating this theatre!

User rating: 3.16 22 votes and 21 reviews | Rate Theatre

771 Golf Links Rd., Ancaster, ON L9G 3K9

905-304-5888 | View Map


3.16 / 5

User rating: 3.16

Based on 22 votes and 21 reviews



  • General Experience User rating: 2.77272727272727
  • Concession User rating: 3.15
  • Cleanliness User rating: 3.52380952380952
  • Theatre Presentation User rating: 3.19047619047619
  • Customer Service User rating: 3.18181818181818

 

Please rate this theatre

  • General Experience *

  • Concession

  • Cleanliness

  • Theatre Presentation

  • Customer Service


Type the code:




Theatre Reviews

Showing 1 to 10 of 21

Dirtiest Theater

August 06, 2023

Low Concession Supplies?? No overhead signage, combos or abilities to pay with cash. Popcorn all over the floors, hallways and washrooms.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Too many commercials

December 25, 2019

Far too many commercials at the beginning. You pay enough for entry and concessions and then are subject to endless commercials, both products and coming movies. (About 25minutes). This is in addition to the games/trivia etc prior to the movie. This diminishes your overall experience,

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Too many commercials

December 25, 2019

Far too many commercials at the beginning. You pay enough for entry and concessions and then are subject to endless commercials, both products and coming movies. (About 25minutes). This is in addition to the games/trivia etc prior to the movie. This diminishes your overall experience,

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

A Night at the Movies

December 20, 2019

I really don’t have any major negative comments. Sometimes I find that the sound is way too loud. Depending on where you’re sitting the seat could be uncomfortable. I find the picture quality is fine..no complaints. I totally hate all the commercials before the movie starts. Too much advertising!

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Great Seats and Presentation

October 02, 2019

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Picture problem but no compensation

April 26, 2019

I saw the new Avengers: Endgame movie today in IMAX at Cineplex Cinemas Ancaster (11:00am show today, April 26). During the movie there was a problem with the picture where the left hand side of the screen went 'blue' and glaring for about 3-4 minutes making it difficult to see. I attended with two friends and we all mentioned this to the manager there, Roy O. but he did not seem to believe us, despite the fact that four other people, who I did not know had also approached with the same complaint. He said 'if it happened why didn't you come out and complain during the movie' to which we said we did not want to miss out on the film, and we didn't know how long it would last. We were very disappointed he was so dismissive and did not seem to care about the diminished experience we had. The same blueness to the screen returned in the end credits. I would like some kind of compensation for this, having paid nearly $20 to see the movie, and (having taken time off of work to do so) not being able to look at the screen during that time due to the glare. Very poor customer service

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Sound is not great.

February 10, 2019

I have seen two movies here in the last six to eight months. I left disappointed both times. People go to the movies for the big sound but for whatever reason unless dated equipment the Cineplex Ancaster location keeps the volume down. Just disappointed. I suggest the manager drive out to other cities to see how the sound level should be. From now on I will only go to my local theater as the sound is great. Note if the volume can go to level 10 turn it past 3 if only for your customers. Thanks

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Best movies in the area

January 04, 2019

I am closer to the Hamilton Mountain cineplexes but Ancaster has more of the Golden Globe/ Oscar type movies!

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Now known as Cineplex Cinemas Ancaster

July 30, 2017

Would like Tribute to update the theatre name as it's no longer called SilverCity Ancaster. Had the treat of going in April to see the Japanese dialogue version of Your Name, a fairly new animated movie-good crowd as theatre was half full. Small popcorn cost just over $7. HSR bus 5C-Delaware runs nearby (extended service hours though frequency does drop after 10pm-however it's great for the university and downtown moviegoers)and people coming from the East Mountain on HSR buses can get the 5 bus at the bus terminal or walk 10min over to the cinema. Today is July 31 and I have to decide which movie is getting my attention: Valerian and the City of a Thousand Planets or Wonder Woman. Decisions!

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

ratings

April 14, 2017

Why would my rating results be replaced with all 3's?

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
Change Location
* required!
* required!
Type the code: