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User rating: 3.11 27 votes and 22 reviews | Rate Theatre

18195 Yonge St., Newmarket, ON L3Y 0H9

905-953-2792 | View Map


3.11 / 5

User rating: 3.11

Based on 27 votes and 22 reviews



  • General Experience User rating: 3.22222222222222
  • Concession User rating: 2.84615384615385
  • Cleanliness User rating: 3.11111111111111
  • Theatre Presentation User rating: 3.33333333333333
  • Customer Service User rating: 3.03846153846154

 

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Theatre Reviews

Showing 21 to 22 of 22

terrible customer service

August 06, 2014

the managers are the rudest people to ask for help. I was charged for tickets that i never received. so i ask the manager for help and he basically tells me to **** off. I will not be returning to this theater ever again.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Great staff

March 11, 2014

My husband and I decided to go to the movies on Sunday night a rare treat. I was so excited because I had a gift coupon coupon but when I got it out I was so sad because it had expired in November 2013. However the wonderful young man at the theatre said he would honour it. The theater also honoured the concession part so we got drinks and popcorn. Woopee! Thank you so very much. I am very impressed with Silvercity in Newmarketand your wonderful staff.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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