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User rating: 2.98 24 votes and 19 reviews | Rate Theatre

14211 Entertainment Way, Richmond, BC V6W 1K4

604-277-5993 | View Map


2.98 / 5

User rating: 2.98

Based on 24 votes and 19 reviews



  • General Experience User rating: 3.08333333333333
  • Concession User rating: 2.85714285714286
  • Cleanliness User rating: 2.9047619047619
  • Theatre Presentation User rating: 2.85714285714286
  • Customer Service User rating: 3.18181818181818

 

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Theatre Reviews

Showing 1 to 10 of 19

February 28, 2014

Great theatre!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Best movie theatre in the world!

December 25, 2015

Totally awesome movies! Nothing bad 'bout it except when you start watching the movie, there are tons of ads that take up 10-20 minutes of the movie but everything else is amazing! (the lights, sound, feeling...)

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Best Popcorn around !

February 21, 2017

Amazing popcorn. Fast service. Sound and visuals not too intense. Friendly employees.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Go back to one to two screens per movie theater. It's a much better experience.

April 19, 2017

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 5

Richmond

March 15, 2014

I wish that the thetres open earlier, like 11am so people can watch movies instead of later

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Show times Suck!

July 04, 2017

Let's spread the movies around. Don't put all the overpriced theaters eg: ultra AVX, Imax in all the best time slots. The regular movies empty out in the right in the middle of rush hour.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Hard work for little pay and no benefits.

October 10, 2017

The poor young workers who work too hard for their pay. The owners should come over and work for them for a week to see how much they work and the poor pay w/o benefits. SAD in a so-called social-oriented country hiding Capitalism.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

Not so New anymore.

March 09, 2024

If a film isn't playing on Imax or Avx the presentation is inconsistent. Once a film starts the screens aren't checked for proper audio levels. Some screens the surround sound is fine, but the centre main audio level isn't balanced. Some screens the audio is far too low for the feature presentation, but for the advertisements the audio is always fine. This theater needs some serious work. It was nice when it opened, but that was a long time ago.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

Disgusting washrooms

October 29, 2022

The washrooms are awful, smelly and very dirty.

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Best to have competition with more movie theaters with one to two screens. This is a money-making scheme for the top managers and owners, not for the workers.

June 17, 2017

Bring back one to two screens per theater with the human touch and competition.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3
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