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User rating: 3.73 18 votes and 18 reviews | Rate Theatre

3130 Tillicum Road, Victoria, BC V9A 6T2

250-381-9300 | View Map


3.73 / 5

User rating: 3.73

Based on 18 votes and 18 reviews



  • General Experience User rating: 3.55555555555556
  • Concession User rating: 3
  • Cleanliness User rating: 4.125
  • Theatre Presentation User rating: 4.13333333333333
  • Customer Service User rating: 3.82352941176471

 

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Theatre Reviews

Showing 1 to 10 of 18

Great local theatre

January 31, 2023

Nice, clean, reasonably priced theatre!

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

They need to work on more improvement for sure

June 07, 2022

I went to this movie theatre on Sat June 4th to see Top Gun: Maverick with Tom Cruise. When I went into this theatre I found the stairs were very steep and they had no hand rails. I really think they should have hand rails at this movie theatre at Silver City in Victoria so any people who have trouble getting down the stairs and going back up the stairs or even if some person has a disability and they can not do the stairs very well....mention it the manager or even the owner of this movie theatre for sure. Also I would like to see reclining chairs at this movie theatre....mention it the manager or even the owner of this movie theatre for sure.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best Cinema Seating in Victoria

June 26, 2021

Most comfortable & ergonomic cinema seats in Victoria! Many other cinemas have switched to lazy-boy type seating (VERY UN-comftable). Best cinema for leg room too!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Just O.K. Don't expect too much.

October 10, 2019

Where to start. Talked with staff to get someone to clean the door handles once. Filthy. Never done. Go here a lot. Most CR's don't seem to care. The odd one does. Food is hit or miss. Don't be afraid to send it back for re-heating. Once got a burnt pork briquette in my poutine. Some seats in theatre are ready for replacement and have no cushioning left. Despite its shortcomings not a terrible place to see a movie, when Hollywood decides to make a good one that is.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

3 year old attends Avengers and Venom

October 30, 2018

What is the management and staff doing to support parents making appropriate decisions about viewing for underage movies? WHY WAS MY # YEAR OLD ABLE TO ATTEND VENOM AND AVENGERS?!!!!!!!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

So. Many. ADS

December 28, 2017

Silver City is my neighbourhood theatre. The seating is great. The service is good. I see my movies here. BUT....I went to see Star Wars after Christmas and I was APPALLED to see all the ads that went on....and on....and on....and on....ad nauseum. And blasting at us with all the decibels that theatre we were in. NOT impressed. I go more than once a year to see the top-billing movies, but I will be cutting back.....

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Concessions too crowded

November 13, 2017

Concessions too crowded and many not open at times.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Amazing Theatre Manager

October 16, 2017

We had an issue in our theatre and the manager handled it quickly and with grace. It's fast becoming our fav theatre in the city. The IMAX helps! Next we plan to try the rumble seats. I thought I read this theatre had them. My suggestions are to enable the theatres with the APP that lets you play a quiz against your theatre mates (they have this in theatres back east). Also we were in the line for the concession then two other lines formed beside us and those lines were served first. The system, as is, lets people jimmy for position and is annoying when people choose to be rude. Not a big deal as the concession was relatively fast and possibly more just my pet peeve in public.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

October 03, 2016

best theatre in victoria

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Love this place!

July 23, 2016

I've been going here for years and have always loved it. It's huge and the staff here are amazing :)

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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