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User rating: 2.41 107 votes and 94 reviews | Rate Theatre

1100 Pembroke E., Pembroke, ON K8A 6Y7

613-735-8318 | View Map


2.41 / 5

User rating: 2.41

Based on 107 votes and 94 reviews



  • General Experience User rating: 2.53271028037383
  • Concession User rating: 2.19191919191919
  • Cleanliness User rating: 2.44117647058824
  • Theatre Presentation User rating: 2.2970297029703
  • Customer Service User rating: 2.6

 

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Theatre Reviews

Showing 51 to 60 of 94

December 31, 2015

Typical theater.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Needs to Improve

December 16, 2015

The Algonquin Cinema seemed pretty good when it first opened up in the early 1990s, but it is in dire need of an overhaul. They need to upgrade all their equipment, improve the soundproofing between cinemas, and make a lot of little improvements, including how they run the place. I suppose the owners are trying to minimize their costs while squeezing out as much profit as they can with such small profit margins. Perhaps the movie theatre business is a really tough one to be in, and ideally it should be run by those who are really passionate about it. Going to the theatre is not just about watching the movie itself, it is also a social event. They might try to take some lessons from nearby theatres in Renfrew (the O'Brien) and in Petawawa (the Troyes Cinema on base). Those are much nicer theatres and are much more classy, pleasant and enjoyable to attend.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Only game in town

November 16, 2015

Only open because its the only game in town... Customer service is the worst I have seen in a very long time. All in all a bad place to see a movie

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Very old!

November 11, 2015

The theatre is very tired and old. The prices are the same as Ottawa so most people including myself just make the quick trip to Kanata where the theaters are clean and upgraded.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

October 05, 2015

The woman who takes your ticket is also the owner and she is not rude just shy we know because we have taken the time to talk to her. But when it comes to the theatre you can hear the other movie next to you, it is overpriced and the seats either need to be replaced or reupholstered.

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

this is what you can get away with when you have too little competition

July 18, 2015

I've been here maybe 20 times, and I can't say I've ever had rude service, but I can't say that they have been overly friendly either. The concession only takes cash, which took away the option of impulse purchases on many an outing. Maybe more annoying, they don't have any popcorn popping most of the time that I'm there, so it is made to order. This contributes to the unreasonably long wait times in the concession line, and is costing the owner a lot of money in missed sales opportunities. The noise bleed from the theatres beside you can be a distraction. All in all, it is the theatre equivalent of a poorly stocked Dollar Store.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

pretty straight forward

June 21, 2015

this place is garbage. rather watch a vhs

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

great movie selection

June 04, 2015

Up to date, new releases, top movies! Great staff, management bends over backward to accommodate and solve any issue within their abikity.

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Garbage

June 01, 2015

Please get rid of this cinema and get a REAL one!!! The people are rude, you can hear the other movies through the walls, this place needs to be shut down. ASAP

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Rude service & dirty floors

April 16, 2015

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2
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