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User rating: 4.10 60 votes and 52 reviews | Rate Theatre

983 Wellington Rd. S, London, ON N6E 3A9

519-685-1141 | View Map


4.10 / 5

User rating: 4.10

Based on 60 votes and 52 reviews



  • General Experience User rating: 4.21666666666667
  • Concession User rating: 3.85964912280702
  • Cleanliness User rating: 4.17857142857143
  • Theatre Presentation User rating: 4.24137931034483
  • Customer Service User rating: 4.01694915254237

 

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  • Concession

  • Cleanliness

  • Theatre Presentation

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Theatre Reviews

Showing 41 to 50 of 52

Poor customer service

January 02, 2015

Recently attended Annie, mid day. The movie stopped showing and then restarted about 15 minutes later, and we had to watched about 10 minutes of movie again. This happened a second time about 30 minutes later, and several of us went to find someone again, and finally a concession staff said it would be fixed, but said manager was busy and never any explanation nor apology.......at this point people wanted refunds and were told the manager was busy! What!,,,,

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

My favourite theatre

December 26, 2014

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

It works! Not dirty - a little crowed, small area of games, but decent in admission prices, so all good!

December 12, 2014

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Concession stand closes early!!

December 06, 2014

We went to this theatre specifically for the refills on popcorn and pop. We went to a 9:35 movie, ate our popcorn and pop quickly, my boyfriend went to get refills at 10:30 and it was closed already! The girl at the concession stand had told us we would get refills but neglected to tell us that hey would be closing so soon! The seats are very uncomfortable and there was a slight garbage smell. There was also no one in the theatre when we got out so I could not even speak to anyone. I will not be returning to this theatre!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

good theater

December 01, 2014

One of the better theaters for the cost

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Noisy and dirty washroom

October 04, 2014

Just returned from the wellington 8 theatre in London. The noise from people outside the theatre made it extremely distracting and hard to hear the movie. We made a complaint to the staff but nothing appeared to be done. The men's washroom was too dirty to use. We will not be back.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Really bad sound system

September 22, 2014

Just went to see A Walk among the Tombstones great movie but terrible sound system in this theatre. Buzzing sound through the whole movie. Very distracting. On our way out we mentioned the problem to a staff member, he didn't seem interested.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Great services!

May 27, 2014

I have had my son's party there for three years now and i must say this past one was the best.very friendly and helpful!

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Friendly staff - not overcrowded-easy parking

April 18, 2014

The staff are friendly and courteous and the popcorn tastes great! And free refills too!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Great To Have Refills Again!

April 16, 2014

I'm glad Landmark has brought back the refill for popcorn and pop purchases. So much more value than Cineplex. Yes, the theatre is a little older than the two Cineplex locations, but they play the same movies, have just as good screens and sound, and are cheaper! Add that to the free refills, and it's the better value for the dollar!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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