Rialto Theatre, Courtenay

Courtenay Showtimes

Rialto Theatre, Courtenay

2655 Cliffe Avenue Courtenay, BC, V9N 2L8 (250) 338-5550

General Ratings

General Experience

1.8 user rating

Concession

1.9 user rating

Cleanliness

1.8 user rating

Theatre Presentation

1.9 user rating

Customer Service

2.3 user rating

144 Reviews for Rialto Theatre, Courtenay

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Seats are an insult

The seats are an insult! Some are broken. Armrests actually hurt! Landmark should replace them with new, comfortable seats in a stadium format. Like the Avalon has had for 25 years!!

Reviewed on: 07/25/2017

Overall Rating

2.33 user rating
  • General Experience

    1 user rating
  • Concession

    not rated
  • Cleanliness

    1 user rating
  • Theatre Presentation

    not rated
  • Customer Service

    5 user rating

PIGSTY!!

THIS SO CALLED 'THEATRE' IS A COMPLETE DISGRACE TO THE CITY OF COURTENAY. THE SEATS ARE IN EXTREMELY POOR CONDITION, THE FLOORS ARE STICKY AND THE SOUND IS SO LOUD MY EARS HURT.

Reviewed on: 07/22/2017

Overall Rating

1.4 user rating
  • General Experience

    1 user rating
  • Concession

    2 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    2 user rating

Sad

Sad...just sad. This theater should be closed and renovated. We go to Campbell River now....my back thanks me every time. The single worst theater experience you will ever have. Those seats are the worst!

Reviewed on: 07/22/2017

Overall Rating

1.2 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    2 user rating

I may never walk again

When I moved to the valley there were 7 screens. Now down to 4 at this dump, They don't even update the outside marquis anymore. Seats beyond terrible. They've seen the last of my money. What an embarrassment.

Reviewed on: 07/21/2017

Overall Rating

1.4 user rating
  • General Experience

    1 user rating
  • Concession

    2 user rating
  • Cleanliness

    2 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    1 user rating

Bring seat cushions

First off Bring your own seat cushions as the seats are as horrible as the reviews indicate. The theatre is so empty now that the owners could easily repair a section of seats in each of theatres one week at a time with little to no affect on business. Concession pricing is comparable to any theatre regardless of what some of the reviews say. Concessions are the true money makers when you go to a movie, a sporting event, etc. Accept it. Cleanliness? Ya it is definitely lacking but so too is the staffing. If they had a few more staff on board, many of the problems would be reduced or disappear. You gots to spend money to make money.

Reviewed on: 07/18/2017

Overall Rating

2.6 user rating
  • General Experience

    3 user rating
  • Concession

    3 user rating
  • Cleanliness

    2 user rating
  • Theatre Presentation

    3 user rating
  • Customer Service

    2 user rating

Can't see what's playing

Don't even bother to put the listings on the Marquee anymore. Can't even see what's playing! Ticket booth is no longer open, have to wait in line of candy buyers to purchase tickets. It seems like a theatre that's ready to close....Spend some money and people will come.

Reviewed on: 07/17/2017

Overall Rating

1.8 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    2 user rating
  • Theatre Presentation

    3 user rating
  • Customer Service

    2 user rating

Not much right here.

The astounding thing is that you cannot see what movies are actually playing as IT IS NOT LISTED..outside... like any other normal theatre... it appears this is an abandoned theatre no longer in operation.. If you don't have internet to actually look this up you are out of luck. Nor can you purchase tickets at a kiosk.. you have to actually line up inside to find what shows are playing... and as for any explanation for a show... it's quality or content.. forget it.. the staff don't know.. but you can attempt fruitlessly to find out.. by waiting.. . along with popcorn, licorice purchasers //// for up to twenty minutes. .Seats are abysmal. Worst part is that sometimes the actual show is delayed /stopped due to equipment malfunction. This is completely disconcerting and seems like serious time warp problem that would not exist in any other normal modern theatre.Seats are incredibly scandalously worn, absolutely shot... they are noticeably uncomfortable and I can't imagine how they would be with a sore back..and floors are dirty as are the rugs. But despite these glaring problems, expect long line ups and disorganized service. I haven't been to a movie in a third world country but it seems like the experience superior to this.

Reviewed on: 07/11/2017

Overall Rating

1 user rating
  • General Experience

    1 user rating
  • Concession

    1 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    1 user rating

We Deserve Better

The Landmark is the last show in town. It needs a serious upgrade or a new facility. The place is worn down and dirty. Seats are ancient artifacts and hard to sit in for two hours. The Valley deserves a much better movie experience.

Reviewed on: 07/06/2017

Overall Rating

2.4 user rating
  • General Experience

    3 user rating
  • Concession

    2 user rating
  • Cleanliness

    2 user rating
  • Theatre Presentation

    2 user rating
  • Customer Service

    3 user rating

Serious need of some renos and upgrades

The building is terrible and the upkeep is embarrassing. The staff however are excellent!

Reviewed on: 07/02/2017

Overall Rating

2.2 user rating
  • General Experience

    2 user rating
  • Concession

    2 user rating
  • Cleanliness

    1 user rating
  • Theatre Presentation

    1 user rating
  • Customer Service

    5 user rating

Best Service ever!

Rachael was one of the best staff members I could wish for! She always was helpful and it was really convenient for me to visit the movie theatre. Will visit it again soon!

Reviewed on: 07/02/2017

Overall Rating

5 user rating
  • General Experience

    5 user rating
  • Concession

    5 user rating
  • Cleanliness

    5 user rating
  • Theatre Presentation

    5 user rating
  • Customer Service

    5 user rating