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User rating: 3.20 24 votes and 21 reviews | Rate Theatre

4611 Walker Rd., Windsor, ON N8W 3T6

519-966-6888 | View Map


3.20 / 5

User rating: 3.20

Based on 24 votes and 21 reviews



  • General Experience User rating: 3.04166666666667
  • Concession User rating: 3
  • Cleanliness User rating: 3.5
  • Theatre Presentation User rating: 3.25
  • Customer Service User rating: 3.20833333333333

 

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Theatre Reviews

Showing 11 to 20 of 21

Cell phone heaven for teens

May 27, 2016

Attended Imax recently. Paid good money for 4 adults. Many teens texting all around us. Not one employee checking theater for these things. To add injury to insult, there were 3 different people in 3 different areas of the theatre with "very bad" croup type constant coughing. What a joke! You would think staff would not allow them entrance. Should have asked for our money back. (or better yet, should have waited for the dvd to be released).

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Cramped seating and overpriced food

May 12, 2018

Cramped seating and overpriced food. I'm lucky if my legs don't touch the seats in front of me. Also, +$15 for a hot dog, fries and a drink, come on.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Less Than Impressed

August 06, 2013

We went to see Despicable Me 2, on the website it was indicated to be in 3D, however, it turned out that the Matinee showing today was NOT- scam #1. We were asked for a points card when purchasing the tickets & we stated we did not have one - we later discovered at the concessions stand that the girl should have noted it was a Scene card, which my wife does have. We went back to the ticket sales girl to see if we could get the scene points - she initially had no idea so we asked if she could check with her manager. All of a sudden it seemed that the more she thought about it, she was figuring things out - that it would have to be a Manager. We asked to please double-check with her Manager & we'd check back in after the movie. Then she informed us that there was a 30 minute time limit...really? scam #2. Since the movie was starting in 5 minutes, we told her to forget about it. Scam #3 is still the prices to see a movie, pop-corn & a pop, for 2 people... $36... seriously? The stand area for getting the napkins, straws etc. was a disgusting mess. The person taking our tickets to go into the theatre was less than cheery & somewhat smarmy. If it was not for the cheery & friendly concessions employee, they'd have only 1 star. The theatre was not that clean & we had someone behind us who kept putting his feet up on top of the head rest one seat over from my head - no courtesy at all. Of course if they had staff come through as they're supposed to & check before the start of a movie, perhaps an employee would have caught him and warned him. Gaming area was not very neat & tidy either, littered with pop-corn bags & some pop containers. I don't understand the mess - this was a Friday afternoon & they were not even busy. It's been awhile since we've been out to the movies & after this craptastic experience, it will be that much longer before we go back out again. We'll go spend the $36 on a nice dinner out & then go

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

prices not worth going wait and buy movie

January 09, 2017

Prices out of this world .. and popcorn and drink prices leave your wallet at counter

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Old

August 29, 2015

Old theater - needs refreshing

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

need Railings

July 17, 2014

The other theatres in the Windsor area have railings to get to the seats and to get down. I saw a senior fall because there were no railings. We've avoided Silver City for this reason.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Bad experience!

January 25, 2018

Concession stand a huge ripoff!! Cost us more for two popcorn and two drinks than the cost of the movie!! Washrooms messy. Seats not comfortable. Teenagers playing with cell phones!..... we will not go back!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Concession stand gets the most focus as it makes the most money other than movie itself

March 26, 2018

You can tell where the focus is. Every area other than the concession stands are dirty, filthy, or rude, disinterested, unknowledgeable employees. I know there is a high turn-over rate and it shows. The employees don't care about how well they do their job and the place is so dirty and sticky. And in the theatre itself people put their sticky dirty does on the head part of the back of seats beside your own head and talk on cell phones and talk to each other during the movie. Without rails people fall down the stairs to go to the washroom (My mom fell down and even though she is a senior she has never fallen anywhere before except here).

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Disgusting Theatre

July 12, 2019

Smells like mildew in the summer and generally looks like crap. I've had comfier, roomier seats on the bus. Avoid this terrible place.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

BADLY in need of renovation!

February 13, 2019

This theatre saw its prime a decade ago. Now it is outdated, worn out, dirty, dingy, disgusting washrooms poor seats. The popcorn is horrible!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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