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User rating: 2.41 107 votes and 94 reviews | Rate Theatre

1100 Pembroke E., Pembroke, ON K8A 6Y7

613-735-8318 | View Map


2.41 / 5

User rating: 2.41

Based on 107 votes and 94 reviews



  • General Experience User rating: 2.53271028037383
  • Concession User rating: 2.19191919191919
  • Cleanliness User rating: 2.44117647058824
  • Theatre Presentation User rating: 2.2970297029703
  • Customer Service User rating: 2.6

 

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Theatre Reviews

Showing 61 to 70 of 94

this is what you can get away with when you have too little competition

July 18, 2015

I've been here maybe 20 times, and I can't say I've ever had rude service, but I can't say that they have been overly friendly either. The concession only takes cash, which took away the option of impulse purchases on many an outing. Maybe more annoying, they don't have any popcorn popping most of the time that I'm there, so it is made to order. This contributes to the unreasonably long wait times in the concession line, and is costing the owner a lot of money in missed sales opportunities. The noise bleed from the theatres beside you can be a distraction. All in all, it is the theatre equivalent of a poorly stocked Dollar Store.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Sadly in need of upgrades!!!!

September 02, 2022

The theatre smells. The seats are old and have springs popping out of them! The front of house lady is cranky most times. The sound travels big time through to the other theatres Not much selection at concession It’s truly worth the drive to go to Kanata…sad tho, the money could be spent here in Pembroke

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Terrible Experience

April 22, 2023

Brought my son, his friends and family for his 13th birthday Was given a very hard time by the owner questioning the children’s ages (they are tall) but made it a stressful situation, upsetting for the kids and myself to be given such a hard time. Repeatedly questioned on who was attending the movie, presenting to the owner who was coming in so he could see each person. I was buying tickets for 15 people (140$ for tickets) and another 100$ for food and was treated like crap All children were under 14!!! They made 2 of the boys feel bad for being tall and having facial hair, which is already awkward for them. Terrible setup for the concession. Expect a 20 minute lineup for food, concession closes as soon as movies start, not much selection. Movie theatres are extremely outdated and uncomfortable. Sound is horrible and carry’s from one theatre to the next. Service overall is very poor !! Will go back to driving to Kanata for our movies !!! Put some money and time into your theatre if you want people to enjoy their experiences

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

worst movie theatre in the world

May 02, 2019

i hate it

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

most expensive in renfrew county

April 15, 2016

Can purchase tickets with debit but must have cash for popcorn and drinks. All other theatres have prices on line...not this one. Poor experience

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Very old!

November 11, 2015

The theatre is very tired and old. The prices are the same as Ottawa so most people including myself just make the quick trip to Kanata where the theaters are clean and upgraded.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Only game in town

November 16, 2015

Only open because its the only game in town... Customer service is the worst I have seen in a very long time. All in all a bad place to see a movie

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

prices are all over the place

October 24, 2014

last year prices were 10.50 and now its 11.75 and was 12 before that, I would rather go to renfrew and pay 9 for a movie.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

bad but only cinema in the area

January 21, 2015

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not worth it!!

January 09, 2015

Way overpriced!! Seating is not comfortable, the service was horrible! Never again..next time we will take the drive to kanata

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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