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User rating: 3.13 30 votes and 29 reviews | Rate Theatre

47 Church St., Amherst, NS B4H 3A7

902-667-3456 | View Map


3.13 / 5

User rating: 3.13

Based on 30 votes and 29 reviews



  • General Experience User rating: 2.93333333333333
  • Concession User rating: 3.07407407407407
  • Cleanliness User rating: 3.23333333333333
  • Theatre Presentation User rating: 2.63333333333333
  • Customer Service User rating: 3.8

 

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Theatre Reviews

Showing 1 to 10 of 29

Very Disappointed that the Amherst theatre is closing.

September 27, 2022

I am very disappointed that the Amherst theatre is closing . I guess no more going to the theatre until a new one comes to Amherst.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Unsafe food handling

May 05, 2022

I ordered popcorn and had to request a new bag. I was asked if I wanted butter and I said yes. Butter was added in one pool in the middle of my bag.gross! The employee gave me a new bag which was great but what really alarmed me was watching her take a sample from the old bag and then proceed to dump that bag back into the popcorn machine with the rest of the popcorn! I will never eat there again! How gross especially with recent covid concerns!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Unsafe food!

May 05, 2022

I ordered popcorn and had to request a new bag. I was asked if I wanted butter and I said yes. Butter was added in one pool in the middle of my bag.gross! The employee gave me a new bag which was great but what really alarmed me was watching her take a sample from the old bag and then proceed to dump that bag back into the popcorn machine with the rest of the popcorn! I will never eat there again! How gross especially with recent covid concerns!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Sound from other theater too loud

June 03, 2019

I took the kids to see the new Aladdin movie last night and they both loved it! It was a great movie - although I had a moment of confusion. I did not realize that there was a giant angry reptile inhabiting Agrabah. A “whole new world” indeed - flying carpets and a massive rage frenzied reptile. More like 🎵 a whole new *angry roar*, a new fantastic *roar* 🎵 Godzilla was louder than all the palace guards combined! My three year old son even leaned over and asked me where the dinosaurs were hiding at? But I’m going to look at it positively - I got a two-for-one experience. I got to watch a movie based on one I grew up on and listen to a really long and loud Godzilla podcast at the same time.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Best popcorn in Amherst, can't watch the movie without my large popcorn and extra butter .

August 20, 2018

Make it to a movie a couple times a month. Would love to go more. Great workers at Cineplex in Amherst and Marlene goes out of her way for my walker and my friends.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Can't get any better popcorn than Amherst Cineplex.

August 20, 2018

Always fresh and lots of butter. The staff are always great. Because of my walker if I need extra help. Couldn't ask for any one better than Marlene. She will help special when I'm by myself. Can't handle walker, popcorn and pop.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Longest wait time to purchase tickets

May 09, 2017

I want to patronize our local theatre but lining up behind 20 people to simply purchase a ticket is ridiculous. There were 3 employees behind the counter, why not have a line for those wanting to purchase tickets only, without having to wait for everyone to purchase food.After waiting in line for over 20 minutes there isn't anyone at the door to take your tickets anyway. Good thing most people are Honest!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Reviews - POSITIVE CRITICISM WORKS BEST

March 24, 2017

To the person who submitted the May 16, 2016 review titled "Horrible Ticket/Concession Service" - I believe he/she has clearly demonstrated why they should not be posting reviews on small market movie theatres. First off, I think he/she should read the review dated 03/03/2015 titled "Shut Up and Be Grateful" Yes, there are legitimate complaints that can be (should be) raised, but why not do so in a less harsh manner. Most small business operators deal with long hours, staffing problems and other issues and obstacles that make it difficult to earn a reasonable living.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Horrible Ticket/Concession service

May 16, 2016

Some years ago, the Amherst cinema decided to combine it's ticket office into the concession area, forcing you to wait in long lines just to get a ticket or redeem one you paid for online. The building is old and decrepit, with only 3 screening rooms. One of which can't even be called a screening room because it's more of a cramped, dirty, whiplash room. I can appreciate trying to make the best with what you have, being a cinema in a smaller town, but the Amherst Cineplex has made changes to it's operations that have just made it worse. It's a wonder they haven't completely gone out of business. Any sane person who can afford it usually just takes their business into Moncton, an hour's drive to avoid that dump.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Great little theater

March 27, 2016

This is a great little theater. If given the choice in most cases I choose to go here rather than the big bow of Halifax or Moncton. The staff and management are great the theater is older but clean and I enjoy every visit.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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