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User rating: 1.99 85 votes and 76 reviews | Rate Theatre

1381 Regent St., Fredericton, NB E3C 1A2

506-458-9704 | View Map


1.99 / 5

User rating: 1.99

Based on 85 votes and 76 reviews



  • General Experience User rating: 1.8
  • Concession User rating: 1.87951807228916
  • Cleanliness User rating: 1.91764705882353
  • Theatre Presentation User rating: 1.73809523809524
  • Customer Service User rating: 2.61904761904762

 

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Theatre Reviews

Showing 61 to 70 of 76

Something needs to be done

May 26, 2014

I'm not one to complain but this cinema is so outdated its just unreal. For what we pay we should have updated seats and better sound!

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Worst popcorn ever

May 26, 2014

When this theatre was Empire they had permafrost popcorn but it was kept in the maker so it stayed warm. They now make it, bag it an stick it under heat lamps. It's always cold and is not as good quality as what Empire had. Due to this the fact they changed the ticket you by at costco to only include one popcorn and good movies do not stay long in the good theatres before move to smaller ones. I and my girlfriend find our movie going experience is not close to the enjoyment it use to be, but what can we do it's too far to travel to Saint John or Moncton.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

going down hill fast

May 11, 2014

It has been a few months since I was in this theatre. Stalls in the bathroom don't work or have pieces of porcelain broke off. Most of the arcade machines have something wrong with them. The place is generally dirty and the staff unhelpful. Cineplex has let this one go downhill quick.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

April 25, 2014

jittering cheap digital projectors which, on multiple occasions, have been WAY too dim

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

TRYING THEIR BEST

April 22, 2014

its not fair to rate customer service so low when complaining about prices. Not their fault! Blame their head office.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Disappointed

March 07, 2014

My first time writing a review of any sort...and I am more than motivated to write this one. Cleanliness seems to have gone right out the window and is borderline disgusting in the men's washroom. To top it off...you get all this for an increase in consession and movie prices. Do yourself a favor...avoid Fredericton Cineplex and find other means to enjoy your movie experience. Really Cineplex???

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Not impressed

February 28, 2014

I am an avid movie goer and I'm pissed how cheap cineplex can be. When I buy tickets at costco adults only get 1 popcorn seriously it's not that expensive and the children deal they don't even get a box of smarties anymore ... I do not blame the ciniplex for the theatre since it was empire theatres but it needs to be updated and the site definatly needs to be revamped!

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Not pleased

February 10, 2014

The only changes made since Cineplex took over appear to be negative. Not pleased with confession changes at all, particularly changes made to the snack pack offerings. Website is a frustration.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

January 14, 2014

the management staff is horrible..I can appreciate not expecting much from 15year olds but you would think that with adults the manners would be alittle better. WATCH OUT CINEPLEX..YOU REALLY NEED TO FIRE SOME PEOPLE FROM FREDERICTON..(Amanda..Ronnie..etc...)

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

chair unconfortable

January 11, 2014

chairs uncomfortable No headrest No leg room Screen to close

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
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