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User rating: 3.69 19 votes and 18 reviews | Rate Theatre

800 Niagara St., Welland, ON L3C 1M3

905-735-5286 | View Map


3.69 / 5

User rating: 3.69

Based on 19 votes and 18 reviews



  • General Experience User rating: 3.68421052631579
  • Concession User rating: 3.52631578947368
  • Cleanliness User rating: 3.57894736842105
  • Theatre Presentation User rating: 3.84210526315789
  • Customer Service User rating: 3.83333333333333

 

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Theatre Reviews

Showing 11 to 18 of 18

popcorn better than Landmark

January 27, 2014

Always takes too long to get ticket. If crowded or not busy, too few clerks to help out with concessions.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

needs a little bit of fixing

July 20, 2018

nothing more annoying then arriving at the theater to find one or two stations open and twenty people waiting in line and your movie about to start. should send someone to Landmark to how conncessions/tickets shoule be run (serve yourself soft drinks make things go twice as fast). also recliners are a good idea but do not recline enough. could use one or two more inches.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Not the best experienc3

December 07, 2017

Saw an early show middle of afternoon in theatre 1..., theatre wasnt really busy but very slow concession service and very overpriced, floor looked dirty, and the recliners didn't actually recline.... They just had foot rests.... Regular theatre seats are more confortable since u can recline back a bit if u want .... Our necks were sore by end of movie... And we were close to back of theatre... Since backs of the chairs didnt go back. It was uncomfortable. We go to movies at least twice a month but will go back to montrose Niagara theatre instead. We were lookong forward to trying the recliners as i have tried in hamilton jackson square and they were great and bigger and comfy and reclined.... But seaway mall theatre disappointed. Popcorn was good as was movie... But thats it.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Where's Insidious?

January 09, 2018

I was looking forward to seeing it tonight

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Expensive.

November 04, 2019

Popcorn n pop over priced. Come on. It is pennies per serving

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

What popcorn??????????

April 14, 2018

Sat. at 2PM Zero popcorn. No hotdogs ready. Staff and management has no idea how to be prepared for weekends. Night shows are not as bad. They really need to be better trained and prepared for afternoon shows. Being asked to change seats in favor of people that arrive 5-10 minutes into movie = bad customer service to those that arrived on time. No reason to move while movie is playing.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Seats need cleaning

September 04, 2016

Clean/wash your seats

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 0

Worst theatre I've ever been in

April 25, 2016

I was even in cinema 1 and the screen was tiny, the seats were unbearably uncomfortable, and the sound wasn't very impressive. Never going their again.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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