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User rating: 1.99 157 votes and 146 reviews | Rate Theatre

2655 Cliffe Ave., Courtenay, BC V9N 2L8

250-338-5502 | View Map


1.99 / 5

User rating: 1.99

Based on 157 votes and 146 reviews



  • General Experience User rating: 1.87898089171975
  • Concession User rating: 1.89041095890411
  • Cleanliness User rating: 1.8843537414966
  • Theatre Presentation User rating: 1.92307692307692
  • Customer Service User rating: 2.36

 

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Theatre Reviews

Showing 121 to 130 of 146

Seating

October 23, 2016

Worst seating of any theatre I've ever been in

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Overall a poor theater

May 31, 2017

The theater is bad. The staff are complete fools, the places stinks and worst yet the projector sometimes doesn't play or the auto won't work. Complete garage I hope the place either does some major remodeling or demolish the thing. The worse part is I'm forced to go there because its the only theater in town. I live the first world country! We could do better than this.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not much right here.

July 11, 2017

The astounding thing is that you cannot see what movies are actually playing as IT IS NOT LISTED..outside... like any other normal theatre... it appears this is an abandoned theatre no longer in operation.. If you don't have internet to actually look this up you are out of luck. Nor can you purchase tickets at a kiosk.. you have to actually line up inside to find what shows are playing... and as for any explanation for a show... it's quality or content.. forget it.. the staff don't know.. but you can attempt fruitlessly to find out.. by waiting.. . along with popcorn, licorice purchasers //// for up to twenty minutes. .Seats are abysmal. Worst part is that sometimes the actual show is delayed /stopped due to equipment malfunction. This is completely disconcerting and seems like serious time warp problem that would not exist in any other normal modern theatre.Seats are incredibly scandalously worn, absolutely shot... they are noticeably uncomfortable and I can't imagine how they would be with a sore back..and floors are dirty as are the rugs. But despite these glaring problems, expect long line ups and disorganized service. I haven't been to a movie in a third world country but it seems like the experience superior to this.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Landmark should be ashamed!

July 27, 2017

Compared to the Country Hills location in Calgary this location should be condemned! We live in Courtenay but went to the Calgary location while on vacation in July, paid the same price for a ticket as Courtenay but got roomy reclining chairs with tons of legroom, & friendly customer service! We will NEVER return to the Rialto in Courtenay unless Landmark upgrades... it is old, dirty & uncomfortable. Are the folks at Landmark even aware if this... reflects poorly on their brand!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Grossssss.

January 02, 2018

It’s the stickiest, dirtier theatre ever. Don’t sit in the middle section cause half the chairs are broken and the padding is so worn out you won’t be able to move after out of stiffness. The popcorn tastes stale and burned. It’s more than worth driving to Nanaimo to see any movie.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

The courtenay theatre is a disgraceful dump!

September 27, 2017

When you enter, you feel as if you should have a long coat on and wear dark glasses! It’s disgusting and filthy..nothing has been updated since it opened. And you have to walk around to find a seat that’s not tilted to either side or that doesn’t have some sort of gross yuk on it!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst theater on the Island

December 15, 2017

This place is the worst, they haven't even listed the films on the marque for the last year, no one would ever go here if there were any other options. The management of this theater needs to figure this out.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst theatre ever!

March 23, 2018

I never go to movies here because of the filth & uncomfortable seats.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

worst and only theatre in town

March 02, 2018

An embarrassment to our town.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

yikes

December 28, 2017

Disorganized and unbearably uncomfortable seats. They won't even pay to have the show names on the marquis. I'll drive to Campbell River where the friendly staff and atmosphere are far superior... and a positive experience.... and I live in Courtenay. Sad!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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