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User rating: 2.72 15 votes and 12 reviews | Rate Theatre

2141 Theatre Road, Cobourg, ON K9A 4J7

905-372-5379 | View Map


2.72 / 5

User rating: 2.72

Based on 15 votes and 12 reviews



  • General Experience User rating: 3
  • Concession User rating: 3.08333333333333
  • Cleanliness User rating: 1.92307692307692
  • Theatre Presentation User rating: 3.08333333333333
  • Customer Service User rating: 2.53333333333333

 

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Theatre Reviews

Showing 11 to 12 of 12

Horrible Evening! Staff Have No Intelligence!

August 05, 2014

Firstly all I can say is staff is incredibly rude, it is expensive, dirty, and I am appalled at how we were treated. My family and I went to the beach for the day, went out for dinner at Pizza Hut and were bringing home a doggy bag of some of our children's pizza, and as we were driving home on the 401 decided that since all of our kids were asleep my husband and I would go to the drive-in. We looked it up and drove half and hour out of our way because we thought it would be fun. Our children's dinner leftovers were sitting in our van between our front seats, and we were unaware but they have a rule of no outside food in the drive in. We tried to explain to the horribly rude employee at the front that it was our children's dinner leftovers and that we would not be eating anything. We were going to leave but decided to stay as we had really driven out of our way to find the theatre. I threw the leftovers in back of the van. We had to pay by debit so my husband went into the concession stand to pay. We were late for the first movie and were sitting watching and before it was finished an employee came to vehicle and asked for our tickets, we showed him and then he proceeded to basically strip search our vehicle. He shined a bright flashlight on all of my children's faces which woke them up. He found the small leftover pizza box in the back that no one was eating, demanded that we give it to him. We told him that this was ridiculous. He didn't care. At the end of the first movie I went into the building and asked if I could pick up my children's leftover pizza at the end of the night. The employee told me that it had already been thrown out and that I could pick through the garbage at the end of night if I wanted. I asked to speak with the manager and told him that I understand rules etc..but sometimes with tourists passing through the odd time you need to make an exception. With our kids awake we had to leave at end of 2nd movie. We will never go back!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Bathrooms are the worst

June 28, 2014

At the end of any movie the bathrooms are never clean and are unusable for kids on the males side anyway

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3
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