Thank you for rating this theatre!

User rating: 1.99 85 votes and 76 reviews | Rate Theatre

1381 Regent St., Fredericton, NB E3C 1A2

506-458-9704 | View Map


1.99 / 5

User rating: 1.99

Based on 85 votes and 76 reviews



  • General Experience User rating: 1.8
  • Concession User rating: 1.87951807228916
  • Cleanliness User rating: 1.91764705882353
  • Theatre Presentation User rating: 1.73809523809524
  • Customer Service User rating: 2.61904761904762

 

Please rate this theatre

  • General Experience *

  • Concession

  • Cleanliness

  • Theatre Presentation

  • Customer Service


Type the code:




Theatre Reviews

Showing 21 to 30 of 76

Outdated and sad

December 24, 2018

Why do we never get the good movies playing here? It seems only the worst mass-market and most unintelligent films are ever shown in this dingy little theatre. Considering the price of popcorn, real butter should be used, not that golden oil garbage. Such an embarrassment for our city.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Worst Theatre Ever!

May 23, 2017

Been all over North America> Visited many smaller cities and towns. This was by far the worst set of theatres I've ever been to. Really a joke in this era of new modern facilties. Flashback to the 1990's! Will never go back. Rather save my hard earned money and stream videos in the comfort of my own home. Will save the true theatre experience for vacations in other locations that have modern facilties

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

We Need an Updated Theatre !!

June 13, 2015

Cineplex needs to invest money to build a new theatre in the area. The one at the regent mall is outdated. Only one theatre in the building is some what updated... even that is becoming outdated fast compared to the new one in Moncton. I'm a big movie goer and not the only one in the area. Everyone would be pleased to go and enjoy a better experience then the one we're getting. Feels like when I was 5 yrs old again with the style of seating and screens this theatre has. Let's go Cineplex !!! Shouldn't have to drive an hour and half or more to enjoy a movie.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Not up to date

September 30, 2016

Staff at this theatre is always fantastic. I've never had an issue with any employee from the concession team to management. I give them a lot of credit for working as hard as they do. The actual theatre itself is in need of a complete overhaul. There's 1 screen with stadium seating and the rest are from the early90's. The picture and audio quality is lacking in all but the one auditorium that was updated to have stadium seating. For big ticket movies it's not that bad of a drive to Saint John or Moncton to have a better seats and audio/visual experience.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 5

Terrible

November 30, 2013

I have been twice since the theatre changed over to Ciniplex. First time was for Thor and the prices at the concession were ever more outrages then before. Second experience was with my son to see Frozen. We bought our tickets ahead of time. Once we got there we were told the theatre was full. The people ahead of us also had bought pre bought tickets and couldn't get in as well. Try telling a 5 year old that they over booked the theatre or that they wouldn't ask people to move seats. We won't be back and I will be telling everyone about my experiences.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

So Outdated!

June 12, 2014

The Fredericton theatres border on laughable. Small, cramped and dingy. I've been to much smaller towns with nicer facilities. Cineplex needs to upgrade this faculty yesterday

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Hopeless service

January 09, 2015

The staff forget that there is an intermission with the Met Operas on Saturday afternoons. Patrons are left to stumble out in the dark because staff have failed to turn on the "house lights" . This is a safety issue with many older patrons in the audience. When this problem was pointed out to the one staff member who could be found in the lobby, they were indifferent.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

needs some major improvements

January 11, 2015

This theater needs so many things done to bring it up to standards that it's a shame they are charging full price to its patrons for such a poor experience. The only good thing I could say is that the popcorn is still tasty. ??

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Inadequately staffed, needs cleaning and TLC

August 17, 2014

For the second time in a row I missed the opening of the movie while waiting for popcorn. Counted 30 in the line in front of me with 3 servers. A 4th opened while waiting. Lobby was messy and the serving stations needed attending. Theatre seating is old and theatres small which could be overlooked if there was better service. We were at the first show of the day and the facilities looked like they were well used for days. I expect better for the prices you are charging.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

website terrible!!!

November 19, 2013

I really miss Empire theatres website. Big pictures showing the movies that are playing. Easy to maneuver through. easy to order online tickets Hope this website makes changes!!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2
Change Location
* required!
* required!
Type the code: