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User rating: 2.47 50 votes and 44 reviews | Rate Theatre

175 McAllister Dr., Saint John, NB E2J 2S6

506-657-3456 | View Map


2.47 / 5

User rating: 2.47

Based on 50 votes and 44 reviews



  • General Experience User rating: 2.26
  • Concession User rating: 2.61702127659574
  • Cleanliness User rating: 2.28571428571429
  • Theatre Presentation User rating: 2.55102040816327
  • Customer Service User rating: 2.6530612244898

 

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Theatre Reviews

Showing 1 to 10 of 44

Get a grip

March 30, 2015

To the person who said "Very Up Set", obviously you couldn't buy tickets for Next Saturday on a Sunday, they haven't even decided which movies they're showing yet. Give the theatre a break, the movies are chosen each week and change each Friday so give them some time and don't fly off the handle, if you have grandchildren you should be old enough to realize new movies come out on Fridays, you used to have to check the paper on Friday to see what was new, they didn't let you know on Thursday or anytime before that because they only decide early in the week after the box office results are in.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best theatre ever!!!!!

August 27, 2018

I love it there great popcorn great people. I could live there.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Amazing Customer Service

October 01, 2022

I had purchased a popcorn and pop at the concession stand and had taken it to the area where you get straws and napkins. While there I accidentally knocked over the pop and spilled it all over the floor. I was very embarrassed. The gentleman taking the tickets immediately asked another attendant to bring me a new pop. The attendant asked me what kind and went right away and got it. Another young man came over and cleaned up the mess. I was so impressed that their first reaction was to make me feel better. They really just wanted to make the customer experience a good one. Kudos to this team!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great place to go but

September 25, 2013

Bathrooms could be looked after a bit better!!! Put in complained several times and nothing has changed please keep the bathrooms cleaned and well stocked with toliet paper thanks

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best Theatre Around!!!

August 21, 2015

I personally love that the sound system is turned up loud. That's what gives me that real theatre experience. As for ALL those people that are complaining about the speakers being too loud, I would suggest you stay at home and wait for the dvd or go to the drive-in where you can control your desired volume. I go to this theatre with my whole family all the time and love it loud. I also can't say enough good things about the reserved seating, as I no longer have to worry about if we're gonna be able to sit together. This is the only theatre left in our area because all the other theatres were dumps compared to this place! So stop the bad reviews and retarded complaints!!

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Friendly staff. Love going to see a movie!

March 01, 2017

I've always received excellent customer service at the Cineplex, St John theatres. It can be a little too loud at times however it's usually during the previews, when people are settling. I miss the free second refill on the popcorn though as it is pretty expensive. Overall my family is very happy to go to a movie here!

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

excellent seating plan

May 22, 2014

Staff are friendly, food prices are high but that is to be expected. Food choices are great and taste good too. Staff needs to tell more people to keep their feet off the back of chairs. Happens all the time, people kicking and putting feet on back of others' chairs. Makes me want to stay home. Padding in some chairs needs to be replaced.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Great movie experience

August 21, 2014

Good accesability Comfortable Great sound

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Too Loud, Needs To Be Cleaned

July 19, 2015

Studio 10 in Saint John has a lot going for it. The theatres are well-sized, reserved seating means there are no surprises after you buy your tickets, the staff are friendly, and the food is good. Though, there are some issues that should be resolved. Like others, I find the tonality to be very forward and painful on the ears in the upper vocal range. This is aggrevated by how loud the sound is. The obvious free solution is to reduce the system volume, the more complex one being to slightly reduce the dynamic range & flatten the frequency response via digital sound processing, or equalizer. The other issue is some seating areas look as though they haven't been cleaned in a long time. If cleaning is a problem, then the seats and backrests could be replaced with tightly woven waterproof covers.

  • General Experience User rating: 3
  • Concession User rating: 5
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

needs better management just too dirty

March 09, 2018

simply too dirty to enjoy going to this theater

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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