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User rating: 2.47 50 votes and 44 reviews | Rate Theatre

175 McAllister Dr., Saint John, NB E2J 2S6

506-657-3456 | View Map


2.47 / 5

User rating: 2.47

Based on 50 votes and 44 reviews



  • General Experience User rating: 2.26
  • Concession User rating: 2.61702127659574
  • Cleanliness User rating: 2.28571428571429
  • Theatre Presentation User rating: 2.55102040816327
  • Customer Service User rating: 2.6530612244898

 

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Theatre Reviews

Showing 31 to 40 of 44

So Slow

June 07, 2018

Only theater I've ever seen without a ticket booth. I got stuck behind a couple buying tickets and snacks at the same time and had to wait for over fifteen minutes to get served. No one came to help the girl at the counter counter.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Seriously gone down hill

April 13, 2014

This used to be a great theatre before cineplex took over. Since then the staff have become a bunch of A-holes, and the place is filthy. I've seen a few movies here since the switch, and it's a constant thing, sticky floors EVERYWHERE, rude staff, and the whole 'reserve your seat' thing is absolute garbage. I feel it's kind of unfair someone can just buy whatever seat they feel like from their house, after I've already gotten to the theater and paid for my ticket.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Dirty and rundown

July 28, 2017

Bathrooms are always gross and cramped. The theatre in general is messy and subpar. I don't really care for it. We only go to see a movie a few times a year because it's not really worth it to go there. Also they have been playing the movies way too loud lately.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

High cost poor service = out of business

January 09, 2016

With the high cost and poor service I am surprised they are still in business.They are lucky to be the only theater in town..

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Reserved seating is ridiculous and you know it

March 29, 2015

This theatre's fine overall, I guess. The biggest problem is the stupid reserved seating they have for all showings. It is near impossible to go to a movie with a group of friends because we have to buy them all at the same time. Once I went with a group of friends and we all went to buy our tickets together one by one and in between two of us, the row we were buying tickets from were sold. When we went into our showing, there were three of us, a random family of four, and then the other two of us in the row. We weren't even given the heads up by the employee. Every person I've talked to that goes to the theatre agrees that the reserved seating system is not effective and obviously flawed. Get rid of it!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

unimpressed

November 21, 2014

I moved to Saint John last year from Ontario. Our first experiences with the theatre were pleasant enough, although I question the choosing of seats ahead of time. I think that if one makes the effort to get to the theatre early, that the "first come, first served" rule should apply. Since the theatre has changed hands, I have seen a decline in cleanliness, service and overall management. I spoke to the manager, who was unsympathetic and somewhat condescending, stating that the majority of attendees were highly pleased with new policies. Judging from reviews and speaking to people in line for tickets that this is untrue. And I'm frustrated that I either have to wait for or miss good movies that never make it to this theatre.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Deafening

November 23, 2014

I tried to watch a movie there this evening and spent most of the movie with my fingers in my ears. It was so loud it hurt! I had trouble making out what some of the words were because it was so loud. Horrible experience!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Oh No!

December 17, 2014

My husband and I couldn't go back to Ontario this year to be with my family for Christmas. So I was looking forward to a quiet day, going to see "Into the Woods" at the movies. Imagine my disappointment when I discovered that it is not showing here on Christmas Day, or probably ever, seeing as there are very few GOOD movies that are shown here. Here's to a crappy Christmas. Thanks, Cineplex! Humbug!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Dirty

December 17, 2014

This place is crying for a new manager! Complex is dirty, understaffed, machines are broken. Easy to tell there is no competition in town other than customers waiting for the DVD release.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Horrid Dump

September 22, 2014

Dirty, rude, old, you name it horrid.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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